St Vincent's Health Australia

Team Leader- Medicare Mental Health Check In - Digital Mental Health

VIC - Melbourne, CBD & Inner Suburbs Full time

Job Description:

Shape the future of mental health care — lead and empower a national digital workforce

  • Lead a high-performing team delivering evidence-based digital LiCBT at a national scale

  • Provide clinical leadership, risk oversight and professional support within a first-of-its-kind digital mental health service

  • Create meaningful impact through early intervention, helping people access support sooner and recover faster

  • Start dates available across multiple cohorts -7 April | 4 May | 1 June | 29 June | 27 July | 24 August 2026

  • Role details-Permanent, Full-Time | Fully Remote (Sydney, Brisbane or Melbourne based) | Rotating Roster

St Vincent’s to Deliver Australia’s New Free Digital Mental Health Service

St Vincent’s is proud to partner with the Australian Government to deliver fast, free digital mental health support through the new Medicare Mental Health Check-In service, launched 1 January 2026.

This national service will provide rapid access to evidence-based, low-intensity Cognitive Behavioural Therapy (LiCBT) for people experiencing stress, distress and anxiety. By intervening early, the service helps people recover sooner, reduces demand on acute services and ensures care is accessible, safe and person-centred.

Take a step towards better wellbeing | Medicare Mental Health Check In

About St Vincent’s

St Vincent’s Health Australia is the nation’s largest not-for-profit health and aged care service provider — shaping the future of compassionate, connected and digitally enabled care.

Through St Vincent’s Virtual & Home (SVVH), we lead innovation in virtual and at-home care, combining clinical excellence and digital capability to expand access to high-quality mental health services for people wherever they are.

Your New Role – Team Leader, Medicare Mental Health Check In -Based in either Sydney, Melbourne or Brisbane

As a Team Leader, you will provide clinical leadership, professional oversight and day-to-day support to practitioners delivering digital mental health services within the LiCBT model.

You will oversee risk, quality and progress across a defined caseload, deliver high-quality digital LiCBT as required, and support the development of a safe, confident and high-performing workforce. Working closely with Clinical Supervisors and the Clinical Lead, you will help embed consistent standards of practice, strengthen clinical capability and promote practitioner wellbeing within a virtual environment

  • Working Hours: Monday -Friday: 08:00am AEDT-10:00pm* AEDT and Saturday - Sunday: 10:00am AEDT-06:00pm* AEDT (Rotating Roster) including 2 weeks full time training

  • * Hours may change over time, or during daylight savings periods

  • Rosters are typically built approximately 2 weeks to 1 month in advance

  • Classification & Remuneration: This role is covered under the Health Professionals and Support Services Award-Level 4. Classification and remuneration will be determined based on relevant leadership and mental health experience, including CBT and/or digital mental health service delivery. Overtime, weekend, and public holiday penalty rates apply in accordance with the Award.

Key Responsibilities

  • Provide day-to-day leadership, caseload supervision and clinical guidance to LiCBT practitioners

  • Deliver high-quality, person-centred digital LiCBT, including evidence-based interventions and referrals

  • Develop and oversee LiCBT treatment plans in line with the Service Manual

  • Monitor clinical progress, documentation quality and emerging risks, ensuring timely escalation

  • Support practitioners in managing complex presentations, duty-of-care issues and risk pathways

  • Uphold clinical governance frameworks, professional standards and accreditation requirements

  • Contribute to onboarding, supervision structures and workforce capability uplift

  • Promote clinician wellbeing, resilience and psychological safety

  • Monitor performance metrics, user outcomes and feedback to drive service improvement

  • Support culturally appropriate, trauma-informed and inclusive care for diverse communities

  • Collaborate across multidisciplinary teams and with internal and external stakeholders

What Success Looks Like

Within your first 6–12 months, you will have:

  • Built strong, trusting leadership relationships with practitioners

  • Embedded consistent supervision and quality assurance practices

  • Supported safe, timely clinical decision-making and escalation

  • Strengthened adherence to the LiCBT model and documentation standards

  • Contributed to a positive, resilient and engaged virtual clinical workforce

  • Supported continuous improvement through data, feedback and service insights

About You

Essential

  • Extensive experience delivering mental health services, including CBT

  • Demonstrated experience of at least 2 years of leading or supervising mental health practitioners

  • Proven capability in managing clinical risk and high-risk presentations

  • Strong understanding of evidence-based, trauma-informed practice

  • Experience working within clinical governance and quality frameworks

  • Confident communicator with a supportive, values-led leadership style

  • Digital confidence in telehealth and electronic clinical systems

  • Ability to work collaboratively across multidisciplinary and virtual teams

  • High levels of professionalism, integrity, resilience and adaptability

Qualifications

• Tertiary qualification in psychology, mental health nursing, social work, counselling, occupational therapy or a related field
• Registration or membership with a relevant professional body
• Postgraduate qualifications highly regarded

Why Work for St Vincent’s?

• Be part of a landmark national mental health reform
• Mission-led organisation grounded in Compassion, Justice, Integrity and Excellence
• Salary packaging benefits (up to $15,900 tax free)
• Hybrid and flexible working arrangements
• Supportive culture with supervision and learning pathways
• Opportunity to shape the future workforce of digital mental health care

Because like us — you believe every person deserves excellent and compassionate care, wherever they live and whatever they are facing.

Pre-Employment Checks

Your appointment will be subject to required screening including:
• Immunisation compliance
• Working rights verification
• National Criminal Record Check
• Working With Children Check (state requirement applies based on location)

Ready to Apply?

If you are passionate about clinical supervision, digital mental health and building a national LiCBT workforce, we would love to hear from you.

Please apply via the St Vincent’s Careers Portal with your current CV and cover letter. Email applications will not be considered.

We will be assessing applications as they are received and may close the advert earlier than the listed closing date.

For a confidential discussion or to know more about the role, please contact Joshua G - Talent Lead, Digital Mental health via mobile on 0421 668 332 between 0800am-0330pm AEDT.

Equal Opportunity

We welcome applications from people of all backgrounds, identities and abilities — including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, LGBTQIA+ communities and people with lived experience of mental health challenges. Inclusion is essential to our mission — and diversity reflects the community we serve.

Closing Date:

2 April 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct