Concentrix

Team Leader B2B Sales (German & English)

GRC Athens - Ilia Iliou 51 Full time

Job Title:

Team Leader B2B Sales (German & English)

Job Description

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.
  • Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals

  • Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement

  • Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement

  • Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards

  • Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives

  • Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge

  • Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals

  • Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability

Candidate Profile:

  • Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.

  • Sense of professionalism and ability to develop relationships.

  • Strong attention to detail.

  • Self-starter, sense of urgency, and works well under pressure.

  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.

  • Proficient in Microsoft Office.

  • Strong communication skills, both written and verbal.

INTERNAL ONY

Requirements:

  • 6 months in company with proven previous experience in targeted role OR 9 month in company

  • KPI Performance above Teams Average in the last 6 months

  • No disciplinary actions for the last 6 months

Location:

GRC Athens - Ilia Iliou 51

Language Requirements:

English (Required), German (Required)

Time Type:

Full time