Team Leader, Agile Flex

What is the opportunity?

The Team Leader (Agile Flex) leads and supports a team that supports a variety of workstreams within the broader Payments & Trade Operations (PTO) team where the business need is greatest.  Currently, the Agile Flex team supports Trade, Payments, Payment Investigations, Settlements, Day 2 Investigations, and System Monitoring (completing regular health checks of our various applications, identifying issues, running PRP’s, escalating issues, etc.).

What will you do?

• Create a culture of trust and positive rapport and collaboration
• Conduct regular coaching sessions with their staff
• Support employees short/longer-term career goals by establishing and supporting career development plans
• Ensure employees abide by RBC policies and procedures, including the Code of Conduct, etc., collaborating with management and HR, as necessary
• Collaborate with management and their peers across PTO and with leadership to ensure adequate support is provided, where business needs warrant  
• Support and participate in various initiatives and projects, as requested
• Support their teams through change in areas of focus and workstreams supported, as business needs require

What do you need to succeed?

Must Have

• High School Diploma
• Previous leadership, mentoring, and coaching Experience
• Strong written and oral communication skills
• Strong organizational and time management skills
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously

Nice to Have

• College diploma or degree
• Strategic thinker with excellent interpersonal skills to work across functions and businesses

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Active Learning, Change Management, Coaching, Collaborating, Communication, Decision Making, Detail-Oriented, Effectiveness Measurement, Employee Management, Leadership, People Management, Performance Management (PM), Resource Management, System Applications, Team Management, Time Management

Additional Job Details

120 WESTERN PKY:BEDFORDBedfordCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-01-162026-01-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.