Team Lead Registration - Berlin - PT

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Berlin - 100 Townsend Ave

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Part time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

20

Additional Locations:

Job Information:

Schedule: Every Monday and Wednesday 8:30a-4:30p, Every other Friday 11:30a – 4:30p, and Every other Saturday 6:30a-11:30a

*All Patient Access positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.
 

Summary:

Responsible for daily support, mentoring and directing of staff in conjunction with Manager/Supervisor.

Assist with mandatory education activities, preparation of staff schedules and staff meetings.

Mentors and coaches staff members.

Is compliant with regulatory guidelines.

Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

• Coordinate training of staff on registration process, providing one-on-one education as needed.

• Monitors, corrects and documents all edits to coordinate educational support.

• Assists with employee time management, preparation of departmental schedules, beeper coverage and overall departmental staffing coverage.

• Monitors data integrity of admissions information and performs daily audit in accordance with department policy; provides reporting of same.

• Assists with tracking of departmental mandatory education activities and provides reporting of same.

Position Qualifications Required / Experience Required:

1-3 years experience in health care or medical office environment, medical hospital billing/accounts receivable or patient registration preferable.

Strong computer software skills.

Excellent communication skills with strong analytical skills and the ability to handle potentially stressful situations while maintaining a positive demeanor.

Required Education:

High School diploma or equivalent.

Training / Certification / Licensure:

One year of Epic system experience highly preferred.

Hourly Rate: $18.89 - $27.81 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.