Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Job Title/Role
Supply Chain Team Lead, First Shift
Department Name/Functional Area
Product Services, Cell Therapy Supply Chain
Location
Devens, MA
Position Summary
The Team Lead, Product Services Cell Therapy is responsible for providing on-the-floor supervision and participating in materials management activities across the Cell Therapy Facility, specifically focusing on patient and healthy donor apheresis receipts, finished drug product storage and packaging, and finished drug product shipment. The Team Lead is a highly skilled operator who executes Supply Chain operational tasks and may act as a floor supervisor in the absence of the Manager.
Shifts Available: Panama schedule (12-hour shift patterns with a 2-2-3 work cycle including weekends and holidays) 6 a.m. to 6 p.m.
Duties/Responsibilities:
EHS, Quality, Compliance & Integrity
Always Work safely; wear proper PPE and follow all governing SOPs with specific attention to ALCOA+ compliance.
Report all safety issues or concerns urgently to the Manager; open an incident report if needed.
Focus on Right First Time (RFT) execution — avoid distractions and escalate issues promptly.
Immediately escalate any compliance or integrity issues including ALCOA+ violations, SOP deviations, or atypical observations to Management.
Maintain training on time; escalate any training concerns to the Manager.
Attendance & Floor Presence
Adhere to the BMS Attendance Policy; arrive on time and ready to work.
Be within the CTF and be available by the start of shift to receive and assign work.
Spend the shift executing Supply Chain operation tasks on the floor (85–90% of the day).
Time off the floor is limited to scheduled breaks, training, and scheduled meetings.
General Work Activities
Partner with Cell Therapy Manufacturing & Quality to support readiness for prompt receipt, inspection, and start of processing for patient material.
Coordinate, pack, and ship materials to domestic and international markets, including hazardous materials.
Adhere to good manufacturing practices and standard operating procedures.
Lead in maintaining material inventory accuracy using required systems and equipment.
Support process deviations & CAPAs
Perform additional tasks as assigned in support of business needs.
Communication
Utilize Tier 1 meetings to raise issues, take actions, and follow up on resolutions.
Cascade information across shifts, including deviations, safety events, process updates, and Site & Dept. initiatives.
Communicate process status between departments in a timely manner.
Escalate issues to Management promptly.
Document & Work Review
Assist in reviewing area documents such as batch records, logbooks, and worksheets.
Review work throughout the process and at completion to ensure it has been performed properly; recognize deviations from accepted practice.
Confirm SAP transactions for inventoried materials and their movements; troubleshoot inventory/transaction errors.
Leadership (10%)
Serve as the floor point of contact in the Manager's absence — escalate issues to Management as needed.
Coach team on safe & compliance behaviors, productivity, and reinforcing a speak-up culture on the floor.
Facility Tier 1 meetings as needed; follow up on actions and cascade resolutions and key information across shifts.
Perform daily scheduling and delegation of job assignments for daily operations in absence of or with support from the Manager.
Reporting Relationship
Supply Chain Operations Manager, First Shift
Qualifications
Knowledge & Skills
Experience working with production and ERP systems (SAP, MES, etc.).
Experience with Liquid Nitrogen handling preferred.
Proficiency in MS Office applications.
Knowledge of cGMP/Pharmaceutical regulations and ALCOA+ principles.
Excellent written and verbal communication skills; able to communicate problem statements clearly and escalate concerns.
Demonstrated ability to coach and support less experienced team members.
Able to work independently and maintain floor presence for extended periods
Preferred Requirements
Associate or bachelor’s Degree in a relevant discipline preferred; equivalent combination of education, experience, and training may substitute.
Certification in CPIM, CSCP, and/or CLTD preferred but not required
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1601671 : Team Lead, Product Logistics, Cell Therapy