Team Lead, Patient Materials Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Team Lead, Patient Materials Operations tactically leads a team of Associates responsible for all processes associated with Patient Materials (Apheresis Material Receipt, Drug Product Packout, Sample Retrieval, Sample Movements and Sample Storage) within CAR T clinical and commercial operations in a cGMP multicleanroom suite. This position plays a critical role in the CAR T production processes ensuring appropriate controls, complete traceability, and efficient operations. The Team Lead PMO, leads APH receipt, DP Packout and sample movements across several production areas and multiple shifts. The position assures individual and group compliance with all FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, cGMPs and applicable policies, regulations and certifications including training, documentation, standard operating procedures, and corporate policies while maintaining a culture of safety, compliance, innovation, and Continuous Improvement

Key Responsibilities:

• Accountable for completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP’s) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Take personal responsibility to work safely and drive accountability and process for team members to do the same. Perform regular safety Gemba walks, identify the hazards associated with team’s work and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents.
• Accountable for the Production Records/Process Documentation produced by the team. Perform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.
• Perform Cell Therapy production steps to maintain hands-on expert knowledge of each Unit Operation, role model good execution and behaviors for team members and if necessary, able to backfill execution resources to meet the production schedule.
• Responsible for providing the team leadership with tactical information (daily, weekly monthly) on the availability production resources and task execution/progression.
• Actively execute team priorities and adjust as necessary to align with team leadership defined site and or functional priorities, assist with measurement and assessment of the completion of the team production activities and goals. Provides data for performance metrics and goal progress daily, weekly, monthly in site/team Tier meetings.
• Enable completion, adherence to training requirements for team members, completes their training plan on time and ensures proficiency and qualification to perform the production tasks. Enforces team training due dates and informs the trained status of all team members by ensuring appropriate time is allocated to training activities.
• Support building of a high performing team of Operators and provide meaningful feedback to current and future employees/leadership and HR partners. Enable a culture of ethics and decision making.
• Assist with feedback within the performance review process, driving performance, giving recognition when deserved and continuous feedback to improve performance and ensure behavior aligned with the BMS values.
• Conduct routine 1:1 meeting with team members to mentor, develop/motivate individuals, and assist team members with their professional development.
• Execute tasks per troubleshooting activities for the team and assist with closure of deviations occurring in area, capture the relevant background information in a timely fashion. Assist with clear, concise, and factually complete description of events that led to the deviation and enter the deviation record information in the system. Report out deviation progress, assist with id of repeat causes of deviations and drive on time deviation closure.
• Help build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners.
• Participate in projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels. Identify strategic and operational issues both internally and externally, provide proposals, assist with solutions, and meet time commitments to resolve. Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
• Participate on defined control of expenses for team (OT, Supplies, T&E).
• Lead by example, role model leadership behaviors and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion.

Qualifications & Experience:

• Associate’s degree in supply chain, engineering, life sciences, information systems, business management or related fields
• 3+ years relevant work experience required, preferably in a regulated pharmaceutical manufacturing environment
• 1+ years’ experience in manufacturing, and supply chain areas
• 1+ years direct supervisor / personal management experience
• Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique
• An equivalent combination of education, experience and training may substitute
• Knowledge of cGMP/GDP/Pharmaceutical regulations and applications - Knowledge of material handling and logistics including best industry practices, application of principles, concepts, practices, standards, validation, and qualification
• Knowledge and application of OSHA, DEA, USP and other applicable WH regulations
• Knowledge of ERP systems / WMS Applications and analytics tools - Knowledge in MS Office applications
• Knowledge in analytical, problem-solving, critical thinking skills and strong situational decision making
• Exhibit organizational and time management skills
• Exhibit written and verbal communication skills
• Ability to adapt to changing business conditions while maintaining appropriate level of controls and compliance with regulatory requirements
• Ability to travel 5% of time

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Summit West - NJ - US: $73,100 - $88,580

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1599594 : Team Lead, Patient Materials Operations