Team Lead - Flex

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About the Team Lead - Flex: 

MarketStar is looking for a Team Lead to support our new team in Salt Lake City, Utah, working alongside Flex (getflex.com). Flex is a growth-stage FinTech company on a mission to empower renters with flexibility over their most significant recurring expenses. This is a hands-on leadership role as we launch and scale a high-caliber Inside Sales team responsible for the full-cycle acquisition of new customers. You will lead, coach, and grow a talented team of professionals while ensuring they effectively demonstrate the benefits of the Flex platform to help users better manage their finances. We are looking for a driven leader who thrives in a fast-paced environment and is passionate about disrupting traditional financial models. 

Location: Salt Lake City, UT – Hybrid 

What Will You Do? 

• Manage, coach, and mentor a team of Inside Sales Representatives (ISRs) across full-cycle sales disciplines, including outbound prospecting, qualification, demos, and closing. 

• Drive performance against targets and KPIs aligned to Flex’s growth goals, ensuring the team consistently meets or exceeds monthly and quarterly revenue expectations. 

• Maintain a hands-on approach, stepping into the sales motion to assist with complex negotiations or high-value demos as needed. 

• Gather a deep understanding of the Flex platform and the FinTech landscape to effectively enable the team to position rent flexibility as a vital financial tool. 

• Oversee pipeline health and CRM (Salesforce) integrity, ensuring accurate forecasting and disciplined activity management across the team. 

• Continuously increase team effectiveness by recognizing opportunities to refine multi-channel outreach sequences and targeted list-building efforts. 

• Create a culture of focus, teamwork, and outstanding performance that mirrors the mission-driven values of Flex. 

• Partner with client contacts and post-sales teams to ensure a seamless transition from "closed-won" to successful customer onboarding. 

• Take responsibility for performance discipline, employee scheduling and attendance, time-card approvals, performance evaluations, and associated management functions. 

What Will You Need to Succeed? 

• 2+ years of experience in managing or coaching sales teams within the technology or FinTech sectors. 

• Personal experience managing a full sales cycle, from cold outreach and self-prospecting to negotiation and closing. 

• Proven track record in a quota-driven environment, with the ability to translate high-level targets into actionable daily activities for a team. 

• Excellent communication skills, with the ability to coach reps on how to convey complex financial solutions to a diverse audience. 

• Data-driven mindset, with high proficiency in Salesforce to monitor team activity and drive strategic decision-making. 

• Adaptability and decisiveness, with the ability to build new processes and workflows as the Flex team scales. 

• Strong organizational skills, capable of balancing client-facing operations with internal MarketStar management functions. 

• A proactive problem-solver who thrives in high-energy environments and is committed to continuous learning and professional development. 

• Proficiency in Microsoft Office, Google Suite, and relevant computer software and hardware. 

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.