What success looks like in this role:
We are looking for a proactive and detail oriented Team Lead for our Data Process department in Leusden. In this role, you will work hands on while leading a team of eight colleagues. Together, you ensure excellent service delivery to our customers. The focus of this position is team coordination, quality assurance, and keeping all operational processes running smoothly.
Key Responsibilities
Leading and coordinating the Data Process team (8 employees, 1–3 temporary workers, and a team in Malaysia).
Planning, distributing, and monitoring the workflow for both the local and international team.
Processing incoming mail: receiving, unpacking, scanning, and performing data entry.
Printing returns and preparing outgoing mail.
Managing transactions related to product and service changes.
Entering and updating information in databases, spreadsheets, or other systems.
Ensuring adherence to quality standards and Service Level Agreements (SLAs) for the Data Process.
Monitoring team performance and supporting both on the job and formal development.
Collaborating closely with managers from other departments.
You will be successful in this role if you have:
MBO diploma (secondary vocational education) and relevant experience, or an equivalent combination of education and work experience.
Formal management experience is not required; informal leadership experience is a plus.
Hands on mentality and a proactive approach.
Strong communication, organisational, and problem solving skills.
Ability to thrive in a dynamic environment and handle multiple priorities.
Excellent command of Dutch and good proficiency in English.
Experience with mail room processes is an advantage but not required.
Why Work With Us?
A direct employment contract from day one.
Option for a 4 day workweek to support a healthy work–life balance.
A close knit team where hard work is combined with a sense of fun.
Work for a global company with a strong focus on the local organisation.
Competitive salary and an attractive benefits package.
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This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.