Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity
We are looking for a Team Lead, Administration, for our Canadian Tax Services to report directly into the Local Office Manager (LOM). This position will own the following responsibilities:
Leadership of Administrative Professionals, to include bi-weekly check ins
Oversee team by being the contact person to resolve process issues, address concerns and manage workload overflow for all Administrative Professionals on your team
Be the subject matter expert for your service line and work with the team to continuously improve processes
Coach, mentor and manage performance of team members for continuous development
Coordinate staff schedules and personal time off to ensure proper coverage
Onboard new Administrative Professional team members or assignment of trainer
Interview potential new Administrative Professionals with LOM but on occasion on their own if within Administrative Professional level
Leverage tools and technology
Lead or contribute to special projects
Communicate and collaborate with Local Office Manager on a regular basis
How do we define success for your role?
You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your experience and skills
Strong leadership skills
Exceptional interpersonal skills with ability to foster a positive, inclusive work environment, with ability to effectively communicate and collaborate at all levels.
Strong problem-solving, analytical, and communication skills, both written and oral.
Dedicated to providing exceptional client service, providing high quality work with high attention to detail.
Proven ability to adapt and lead in a constantly changing business environment
Process improvement mindset that is continuously striving to innovate our ways of working and improve the end-user experience
Ability to work in an agile environment
Salary range will be: $74,000 to $112,000.
#LI-SS
Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.
Our firm is committed to providing an environment where you can be successful in the following ways:
We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
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More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada
Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.
To explore other opportunities at BDO, check out our careers page.