TBD

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – 2025-0371

Role Background

The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of LOGFAS Fundamental and Data Operator training, and to provide SME support to NATO and National HQ as required. The contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of appropriate subject matter experts who can deliver training and update training materials.

The work shall involve LOGFAS Fundamental and Data Operator training delivery, iterations management, and LOGFAS operational mentoring to customers from the NATO Command Structure, NATO Force Structure, NATO member MODs, and Partner Nations. Course iterations delivery shall be conducted at the NCI Academy in Oeiras, Portugal and optionally at any of the NATO or National locations including North America.

Role Duties and Responsibilities

• Coverage of all subjects as per syllabus and teaching points.
• Utilization of existing review exercises and quizzes.
• Provision of individual feedback on formative assessments.
• Achieve at least 90% of students annually meeting all course objectives (formative and summative assessments).
• Ensure over 80% of students feel that the course learning objectives and the instructional delivery have been met satisfactorily, as determined by anonymous student satisfaction surveys.
• Provide value-added recommendations for continuous course improvement.
• Engage proactively with customer staff to ensure a suitable training system on-site for MTTs.
• Effectively use all the remote training tools available.

Essential Skills, Experience and Certifications

• The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract.
• Fluent in English and must be able to read and write technical and user documentation.
• NATO CIS Technical Instructor or equivalent qualification.
• A minimum experience of 4 years in delivery of LOGFAS Fundamental and Data Operator Courses.
• A minimum experience of 2 years in updating and creating training content.

Desirable Skills, Experience and Certifications

• Knowledge and experience of working with NCI Agency.
• Knowledge and experience of working with the NCI Academy.
• Knowledge of modern education technologies (e.g. electronic whiteboards, training videos) and authoring tools.
• Knowledge and experience with NATO Command Structure and NATO Force Structure.
• Experience with development of technical documentation, training materials and instructional aids.
• Experience working in an International environment with Military and Civilian elements.

Language

• Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (3); Reading (3); and Writing (3) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level).

Working Location

• Oeiras, Portugal

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance