Tax Learning and Development Senior Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The HC team's vision is to attract, develop, reward and manage diverse and authentic leaders, at all levels, who build strong relationships and serve our clients well. We do this by partnering with our business leaders to engage and retain our people through listening to their needs and designing innovative people solutions. Our goal is to ensure PwC remains an employer of choice and delivers a unique people experience.

The Tax L&D Senior Manager will support the vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where upskilling, coaching and teamwork are valued and individuals can actively seek challenging opportunities to learn and develop to their full potential.

Reporting to the Director of Tax L&D, the Tax L&D Senior Manager is responsible for the strategic design, development, and implementation of learning solutions that drive business impact. Operating with a high degree of autonomy and serving as a trusted advisor to the business, this role requires effective collaboration with diverse teams and senior stakeholders, maintaining accountability for strategically important tax programs and L&D projects, and ensuring solutions are innovative, high-quality, and aligned with Firm-wide and Tax priorities.

Meaningful work you’ll be part of 

As a Tax Learning and Development Senior Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: 

• Lead the strategic design, development, and implementation of tax learning programs that deliver business impact 
• Act as a consultant to business stakeholders, diagnosing learning needs and recommending strategic learning approaches tailored to business objectives 
• Lead the development and execution of content strategies and learning solutions, working hands-on with tax leaders, subject matter experts, and cross-functional teams 
• Ensure recommended solutions are translated into actionable plans and executed effectively, driving measurable results for the tax practice 
• Develop learning solutions that address emerging tax topics, regulatory changes, and future business needs 
• Build and deliver tax technical and non-technical content, overseeing all aspects of content development and facilitating engaging learning sessions for diverse audiences 
• Coach, mentor, and develop L&D team members, fostering a culture of collaboration and continuous improvement 
• Evaluate program effectiveness and make recommendations for ongoing improvement 
• Represent Tax L&D in firm-wide committees, leadership meetings, and external networks, advocating for learning excellence and strategic alignment 
• Agility to thrive and deliver results in a consistently changing environment; ability to actively listen to a wide range of issues from diverse sources, prioritize effectively, and develop strategic plans of action to address them 

Experiences and skills you’ll use to solve 

• Applicants should have experience in tax and hold a CPA designation, or possess a combination of learning and development expertise with accounting and tax knowledge. The role also welcomes candidates with a background in designing learning experiences, curriculum development, and content creation, as well as other relevant professional qualifications 
• Demonstrated experience leading teams and successfully developing and implementing learning strategies and significant learning initiatives within complex organizations 
• Proven ability to manage and prioritize multiple projects, consistently delivering results under tight deadlines and shifting priorities 
• Evidence of strong consulting skills, including senior-level presence and effective communication (oral and written) with stakeholders at all levels, including leadership 
• Extensive, hands-on expertise in adult learning theory, instructional design, content and program development, implementation, and assessment/evaluation of learning solutions 
• Track record of coaching and developing both self and others through on-the-job learning and performance management 
• Demonstrated judgment in highly complex environments, ensuring appropriate engagement and involvement of key stakeholders, including senior leaders 
• Proven problem-solving, interpersonal, and change management skills, applying logic, creativity, and innovation to deliver effective solutions 
• Extensive experience aligning learning and development strategies with organizational priorities to support business growth and transformation, and a strong commitment to client service with a track record of leveraging L&D to deliver measurable business outcomes and an exceptional client experience 
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer 
• This role doesn’t support completion of the Canadian CPA designation

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions {+ 39 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

January 31, 2026

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).