Tax Associate

About the Role

Wells Fargo is seeking a highly experienced Withholding Tax Associate to support complex tax withholding operations within the Enterprise Customer Tax Utility (ECTU). This role ensures accuracy and compliance across withholding validations, reconciliations, remittances, and tax reporting activities while providing subject‑matter expertise and leadership within the team.

Key Responsibilities

• Validate customer tax withholdings, tax status, and withholding codes.
• Perform Level‑2 review of daily withholding files to ensure accuracy and compliance.
• Assess and determine refund eligibility based on IRS rules, documentation, and treaty benefits.
• Manage depositing funds with the IRS, ensuring timely and error‑free remittance.
• Maintain and review Advance Deposit Accounts and Demand Deposit Accounts (DDA).
• Perform monthly DDA reconciliations, identify variances, and resolve discrepancies.
• Validate withholding code application and corrections.
• Review statements, trace transactions, and resolve exceptions or questionable data.
• Prepare account reconciliations, perform customer account maintenance, and review tax data.
• Ensure adherence to all SOPs, internal controls, and compliance requirements.
• Escalate issues, delays, and exceptions to leadership or third‑party partners as needed.
• Lead and mentor junior operations staff; act as SME for withholding operations.
• Serve as a point of contact for stakeholders, lead team discussions in manager’s absence.
• Support complex ad‑hoc projects; generate reports and contribute to process improvements.
• Update, track, and publish daily KPIs, production dashboards, and team performance reports.
• Generate and maintain operational metrics, trend analysis, and variance insights to support management review.
• Provide data-driven recommendations to improve processes and reduce exceptions.
• Ensure accuracy of KPIs/metrics by validating data sources and reconciling inconsistencies.

Required Qualifications

6+ years of tax operations, operations support, accounting, or related experience.

Strong understanding of operational workflows, reconciliation, tax withholding, and exception management.

Desired Qualifications

Education & Tax Knowledge

• Bachelor’s degree / MBA in Finance or Accounting.
• Understanding of W‑8 / W‑9 forms, FATCA, CRS, IGAs, and Tax Treaties.
• Ability to interpret tax forms, withholding statements, and legal/treaty documents.
• Strong awareness of IRS penalties, compliance expectations, and risk controls.

Technical Skills

• Strong Excel skills (Pivot Tables, VLOOKUP, IF statements, macros, formula tracing).
• Good working knowledge of Microsoft Access (queries & data extraction).
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience with Power BI or Alteryx is an added advantage.

Analytical & Soft Skills

• Excellent analytical, math, and accounting skills.
• High attention to detail; ability to work accurately under pressure.
• Strong time‑management skills and ability to meet stringent deadlines.
• Clear written and verbal communication skills.
• Ability to collaborate across organizational levels; flexible and adaptable.
• Proven ability to lead small teams or provide day‑to‑day workflow guidance.

Work Schedule

Willingness to work late shift hours to support withholding remittance cycles.

Posting End Date: 

5 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.