Talent Generalist

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.
• We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

You are an experienced Talent professional who enjoys partnering closely with Distribution Center (DC) leaders to foster and maintain a positive, high-performing work environment. You thrive in fast-paced settings, act as a trusted advisor, and bring strong judgment with a proactive, solutions-oriented approach. As a versatile Talent/HR generalist, you excel in recruiting for hourly and salaried roles, performance management, compliance, and employee relations – anticipating challenges and mitigating risks with actionable solutions. You collaborate seamlessly with Talent team members and DC leaders to support business priorities and deliver an exceptional employee and candidate experience. Comfortable flexing between full-cycle recruiting (including temp to perm conversions) and complex Talent needs such as coaching and investigations, you are resourceful, detail-oriented, and committed to consistent execution of policies and practices. You have an interest in fashion, culture, women’s empowerment and are eager to bring your experience to the American luxury retail industry.

A Day in the Life:

The typical day is… atypical, as no two days are the same.

As a Talent Generalist for the Distribution Center, you will support the full employee lifecycle including talent acquisition, development and engagement programs, performance management, employee relations, compliance, policy updates, organizational planning, and more.

Talent Acquisition

• Partner with DC leadership to understand staffing forecasts, manage ongoing tracking, and execute on hiring needs, including new hires, temporary assignments, conversions, etc.
• Manage the full cycle hiring process, including job postings, interviews, and offer details, maintaining high KPIs.
• Ensure a positive experience for candidates and hiring managers through active communication.

Strategic Talent Business Partnering

• Serve as a trusted advisor to DC leadership, executing Talent strategies in support of operational goals.
• Leverage employee engagement data and insights to identify trends, risks, and opportunities to improve workforce engagement and performance. Partner with DC leadership to effectively address these areas.

Talent/HR Operations & Policy Management

• Provide support to employees and leaders as it relates to policy interpretation and general inquiries.
• Handle escalation on various issues ranging from accommodation requests, benefits, leaves of absences, corrective actions, policy interpretations, etc., and escalate further as needed.
• Review and propose updates of Talent/HR policies and procedures to ensure compliance, clarity, and alignment with strategic priorities.
• Support annual Talent/HR processes such as performance review and compensation processes, engagement surveys, compliance training, etc.
• Maintain accurate records by updating Workday, ensuring a solid understanding of upstream and downstream impacts.
• Manage off-boarding activities such as exit interviews.
• Providing back up support for other Talent Operations tasks including timekeeping and accurate payroll processing.

Talent Development

• Identify opportunities for training and create or leverage existing training resources as needed to support continuous growth and development.
• Provide individualized coaching and development support as needed.

Employee Relations & Performance Management

• Lead resolution of complex employee relations issues with a focus on fairness, compliance, and risk mitigation.
• Ensure appropriate documentation and recordkeeping related to employee relations and performance management.
• Coach managers on performance management, corrective actions, conflict resolutions, and navigating difficult conversations.

Conduct investigations and ensure consistent application of policies, procedures, and corrective actions.

To Land This Role:

• 7+ years as a Talent/HR Business Partner/Generalist with Recruiting experience
• Bachelor's degree or other relevant experience.
• Experience working in a warehouse/distribution center environment and PHR/SHRM-CP certifications are also a plus.
• Strong communication and interpersonal skills with the ability to influence effectively at all levels both internally and externally.
• Strong judgment, problem-solving, analytical, and organizational skills with the ability to make timely decisions and recommendations.
• Demonstrated experience managing and resolving employee relations and performance management issues thoroughly from end-to-end.
• Ability to prioritize and manage competing priorities effectively.
• Solid business acumen and ability to connect talent strategy with business outcomes.
• High level of integrity and discretion when handling confidential information.
• Willingness to travel for required business, development and/or recruitment purposes.

Why You'll Want to Join Our Team:

The Talent Team sits at the epicenter of every important business initiative. As our Founder Tory often says, “Cash is King, but Culture is Queen!” Every great Talent professional knows that having a seat at the table is essential for delivering impact. When you join our Talent Team that’s a given. Our business leaders rely on our judgment and engage with us as essential thought partners. Whether you’re designing a benefits strategy that helps us to support our team members and their families, coaching our leaders through organizational transformations or creating talent acquisition practices that distinguish us in the market – you’ll be able to see and feel the impact of your work.

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.