Systems Specialist

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

JOB RESPONSIBILITIES

• ​Act as a liaison between Club teams, CSC, and IT partners to support system enhancements, projects, and new technology initiatives impacting club operations
• Support the implementation of new systems and processes, ensuring clear communication and ease of execution for club teams
• Participate in User Acceptance Testing (UAT), regression testing, and validation of system changes for Club Operations applications
• Assist in developing and maintaining Standard Operating Procedures (SOPs) and operational documentation
• Create reports, analysis, and PowerPoint presentations to communicate project updates, insights, and recommendations to stakeholders and leadership
• Partner with business teams to identify opportunities for process improvements and support ongoing system enhancements
• Provide day-to-day support and troubleshooting for operational systems, helping resolve issues related to processes, technology, or data
• Work across multiple platforms (SAP and non-SAP systems), demonstrating the ability to quickly learn and adapt to new tools and technologies
• Support launch and post-implementation activities, including monitoring performance and addressing issues during stabilization
• Assist in analyzing data and translating findings into actionable insights to improve operational efficiency
• Build effective working relationships with cross-functional partners across Clubs, CSC, and Field teams

JOB QUALIFICATIONS

• Education: Bachelor’s degree in Business, Supply Chain, Information Systems, or related field preferred.
• Experience: 2+ years of experience in retail operations, retail management, or a related field.
• Experience with SAP or similar ERP systems is a plus
• Proficiency in Microsoft Excel and PowerPoint; ability to work with data and build presentations.
• Exposure to project work, system implementations, or process improvements is preferred
• Position based out of the BJ's CSC
• Up to 25%+ travel may be required
• Occasional off-hours or weekend support may be needed during key initiatives or system launches

SKILLS AND COMPETENCIES

• High degree of integrity, humility, and professionalism
• Customer focused and respectful of others
• Must feel comfortable communicating with all levels of personnel, via email, in person and in small group settings
• An understanding of business process and relevant supply chain relationships that exist within the retail industry
• Must be detail oriented and understand written/oral instructions
• Outstanding planning, organizational, time management, and follow-up skills
• Must be able to work flexible hours, including possible night and weekend, when necessary
• Enjoy working in a fast-paced, team environment

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $62,000.00 - $81,500.00

 

 

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.