WHAT WE OFFER YOU
Fitness Passport – Enjoy discounted access to gyms, pools, and fitness facilities nationwide for you and your family, making it easier and more affordable to stay active
Exclusive health cover via Medibank – 9% discount on corporate health plans designed to fit every lifestyle, life stage, and budget
Competitive salary + super + fully maintained tool of trade
Opportunity to work within a dynamic team within a larger organisation
Career Development and Global Opportunities
Salary packaging and novated leasing available
Corporate discounts on car rentals and IT products/accessories
Paid Parental Leave + super: 12 weeks for primary carer/2 weeks secondary
Purchase Leave
Study Assistance
Social Club
Employee Referral Bonus Programme
WHAT’S SO AMAZING ABOUT THIS OPPORTUNITY
As a Systems Performance Engineer, based at a significant client site in Tarneit, Melbourne, you’ll be at the heart of optimising some of the most advanced automated materials handling systems in the industry. This role blends control systems expertise, data analytics, and customer engagement, giving you the opportunity to turn complex operational data into meaningful performance improvements.
You will work hands‑on with Warehouse Control System (WCS) and PLC data to monitor system health, diagnose faults, and measure performance against functional specifications and contractual KPIs. Developing insightful dashboards and analytics, prepare clear performance reports, and collaborate directly with customer operations and maintenance teams to deliver practical recommendations that improve system reliability, throughput, and operational efficiency.
This is a highly visible role where your insights directly influence system performance, customer satisfaction, and long‑term value creation. You’ll continuously identify optimisation opportunities, develop technical solutions, and help customers get the best possible performance from their automation investments.
Hours of Work: Monday to Friday
WHAT YOU WILL BE WORKING ON
Provide second level technical support
Develop and maintain performance dashboards and analytics
Monitor, analyse, report on machine faults, trends, root causes, and operational impact
Analyse WCS and PLC data to identify performance risks and optimisation opportunities
Assess system performance against functional specifications, KPIs, and contractual service levels
Align system performance with logistics operations, SKU profiles, and production flows
Support and troubleshoot industrial and IT network interfaces between equipment, WCS, customer systems
Perform regular system diagnostics and deliver clear, professional performance reports
Provide technical guidance and performance insights to operations and maintenance teams
Prepare test plans, manuals, and technical documentation
Build strong customer relationships, translating operational challenges into actionable insights
Deliver training to customer and Dematic personnel
Resolve or escalate system issues, working closely with the Customer Incident Management team
Report on equipment not performing to design specifications
Contribute to revenue opportunities and support sales activities
Ensure compliance with OHS&E standards
SETTING YOU UP FOR SUCCESS
Degree qualified: Systems Engineering or Computer / Electrical / Mechatronics or related disciplines
2+ Years Systems Engineering experience
Knowledge of Material Handling, order fulfillment and warehouse automation
Experience in design and delivery of complex material handling systems
Excellent communication skills with the ability to engage confidently in customer facing environments
High attention to detail with a structured, analytical approach
Ability to work independently and without close supervision
Willingness to participate in after-hours support when required
Valid Driver's license
Working Rights: Citizen or PR
WHY BRING YOUR CAREER TO DEMATIC
Dematic Pty Ltd, is a world leader within the integrated logistics and material handling industry. We provide intelligent logistics solutions for manufacturing and distribution, as well as comprehensive automation and software technology solutions, tailored to our clients’ needs
Our innovative portfolio meets the demands of an ever-changing supply chain landscape and is designed to deliver a clear competitive edge. As a company we take pride in offering our employees a safe and rewarding work environment in which to develop their careers
This is an exciting time to join Dematic. We are proud to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand
And some other great things to know about us……
HOW TO APPLY
If you would like to apply for the above position, please click on the ‘Apply for this job’ button and submit your resume. For more information visit: www.dematic.com
Dematic is committed to providing equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment