Systems Engineer

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

We are seeking a skilled and motivated Microsoft Windows Systems Engineer with specialized experience in Active Directory, Group Policy, storage area networks (SAN), and virtualization technologies such as VMware and Microsoft Hyper-V. The ideal candidate will have a strong background in enterprise IT environments, with preferred experience supporting Operational Technology (OT), Supervisory Control and Data Acquisition (SCADA), and Industrial Control Systems (ICS).

ESSENTIAL DUTIES: (Primary Duties and Responsibilities)

• Design, implement, and maintain Windows-based server environments, ensuring optimal performance, security, and scalability.
• Manage and support storage area networks (SAN), including configuration, monitoring, troubleshooting, and capacity planning.
• Administer Active Directory, including user and group management, organizational units, and domain trusts.
• Develop, maintain, and enforce Group Policy Objects (GPOs) to support security baselines, operational standards, and regulatory compliance.
• Develop and maintain PowerShell scripts to automate system administration tasks, improve operational efficiency, and standardize server configurations.
• Deploy, configure, and manage virtualization platforms, primarily VMware and Microsoft Hyper-V.
• Plan, implement, and maintain security patching and vulnerability remediation processes for Windows servers in accordance with organizational policies and compliance requirements
• Collaborate with cross-functional teams to support OT, SCADA, and ICS environments, ensuring seamless integration with enterprise IT systems.
• Monitor system health, analyze performance data, and proactively address potential issues to minimize downtime.
• Participate in disaster recovery planning, backup strategies, and system documentation.
• Respond to and resolve escalated support incidents and service requests related to Windows systems, SAN, and virtualization platforms.
• Stay current with industry trends, best practices, and emerging technologies relevant to Windows systems engineering and OT environments.
• Assists with other tasks and projects as assigned  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s). 

QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications)

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 7+ years of hands-on experience as a Windows Systems Engineer or similar role in an enterprise environment.
• Expertise in Windows Server administration, Active Directory, and Group Policy management.
• Experience with SAN technologies (e.g., Everpure (Pure), Dell EMC, NetApp, or similar), including configuration and troubleshooting.
• Proficiency in virtualization technologies, particularly VMware vSphere and Microsoft Hyper-V.
• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, VMware Certified Professional (VCP), or equivalent is preferred.

KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)

• Experience supporting Operational Technology, Supervisory Control and Data Acquisition (SCADA), and Industrial Control Systems (ICS) is preferred.
• Strong understanding of networking fundamentals and security best practices.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Effective communication skills, both written and verbal.
• Automation and PowerShell scripting experience preferred
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.            

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Perform sedentary work- exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
• See, hear, talk, and perform tasks requiring manual dexterity.
• Operate standard office equipment.
• Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable)
• Travel Requirements up to 1%.

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities.  If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).  
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.