Systems Engagement Senior Specialist, Business Systems

We are seeking a Senior Specialist to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.  

What You’ll Do 

•   Leads digital systems onboarding and provides ongoing enablement to help new and existing employees successfully adopt and use core workplace technologies. Provides internal customer‑success‑style support to ensure sustained system adoption, user confidence, and long-term impact on systems, policies, and programs.

•   Conducts structured feedback collection and delivers training sessions, workshops, resource materials, digital tutorials, and actionable documentation.

•   May assume project coordination, and coordinates post-launch reinforcement activities.  

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Attributes for Success   

•  3+ years of relevant work experience preferred.

• Certification in Project Management is a plus.

• Relevant degree in a related field OR equivalent combination of education and experience, including roles in enablement, digital adoption, training, customer success, or systems support.

• We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better 

• Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals 

• Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more 

• We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall 

What we Offer