Systems Analyst IV

Workforce Classification:

Telecommuter

 

Join Our Team: Do Meaningful Work and Improve People’s Lives 

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog:  https://healthsource.premera.com/.

About the role of Systems Analyst IV

As a Systems Analyst IV, you will play a critical role analyzing business functions, processes and procedures to provide solution recommendations, including system specifications and business process implication, based on business objectives, business requirements and cost effectiveness. The Systems Analyst IV, is a collaborative role in the overall process of system development and design. This includes actively partnering with other team members to contribute to the creation and refinement of databases, reports, and interface designs. Your responsibilities will also extend to supporting the development of test plans and coordinating performance testing efforts, ensuring solutions meet quality and performance standards. Additionally, you will be involved in identifying, investigating, and resolving issues or anomalies that arise, while seeking and implementing opportunities to enhance and optimize existing solutions.  

The Systems Analyst IV delivers analysis that is both thorough and practical, ensuring all recommendations and solutions are aligned with the organization's overarching objectives. Serving as an internal resource within their specialty area, this Analyst provides guidance and subject matter expertise to colleagues and project teams. This role is distinguished by a high level of seasoned conceptual and practical expertise, as well as a deep and comprehensive understanding of the relevant domain, enabling the analyst to address complex challenges and contribute meaningfully to organizational success.

What you’ll do                        

• Represent business within Agile delivery team.  Develop and retain strong positive relationships with business stakeholders.  Demonstrate deep expertise of aligned business domain, including knowledge of stakeholders, business and technology strategies.  Act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance.  May lead collaborative decomposition sessions to identify high level scope of work across business and IT areas.
• Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria or in the form of user cases, business requirements, functional requirements, UI specifications and business rules.  Consider inter-related solutions when identifying business requirements.  Understand process analysis and cost versus benefit analysis; and apply these skills routinely.  Follow industry standard methodologies and guidelines to write technical and support documentation.  Use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis. Develop and maintain knowledge of Premera IT systems within the aligned domain as well as supporting business and IT domains.  Research, inform and recommend opportunities to apply business and technology solutions to address business problems.
• Demonstrates strong knowledge of data considerations for assigned domain and data extract and transport tools.  Create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed.  Aggregate, track, analyze and generate reports.  Perform data analysis to assist in defining functional requirements.  Develop more complex data mapping and begin to independently create modeling, and data transformation rules. 
• May participate in multiple testing efforts through the SDLC.  Builds test scenarios and analyzes data from tests.  Work with software developers to write test scripts.  Use data extract tools to validate test results.  May provide direction and support for UAT. 
• Provide input on backlog priorities and dependencies, including maintenance of issue log across vendor applications.
• Identify and lead improvement opportunities through analysis and understanding of business domain and technology solutions.  Provide mentorship and direction to more junior analysts within the team.  Collaborate with delivery team to continuously improve both the team and the solution.
• Other duties as assigned.

What you’ll bring

• A bachelor’s degree in information systems or computer science or equivalent. (Required)
• Five (5) years of business systems analysis experience. (Required)
• Experience in a software development environment with Agile development practices, including Scrum and SAFe.  Knowledge of project delivery models including Agile and waterfall. (Preferred)
• Experience using SQL for data analysis. (Preferred)
• Knowledge of healthcare or health insurance industry. (Preferred)
• Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan. (Preferred)
• Familiarity with SaaS/vendor supported healthcare applications, including Sapphire. (Preferred)
• Customer-focused, with demonstrated ability to understand and align to the strategic impact/value of the business needs and the flexibility to quickly adjust to changing needs and priorities.
• Demonstrates accountability and delivering results within a self-organized team environment.
• Detailed understanding of the business strategies, needs and process within aligned domain; clearly explains them to the delivery team.
• Possesses strong partnership with business and IT stakeholders; provides a sustainable and high level of stakeholder experience.
• Aligns to established quality expectations and incorporates functional and non-functional quality measures into requirements.
• Promotes teamwork; Works well as a member of a team as well as successfully facilitating collaboration within the delivery team.
• Experience defining software requirements for moderately complex products/solutions; working knowledge of analytical tools, relational databases and software applications; proven ability to analyze moderately complex data and business processes.
• Demonstrated ability to dissect information and organize, translate and cross-reference requirements effectively. 
• Ability to effectively and professionally communicate, both orally and in writing, to a wide range of audiences, including business and IT leadership both inside and outside the department.
• Ability to explain technical details to non-technical users. 
• Makes well-informed tactical-level decisions based upon a mixture of analysis, wisdom, experience and judgment.
• Strong problem solving and root cause analysis skills, demonstrated ability to proactively prevent problems from occurring and work issues to resolution.
• Strong facilitation skills; Ability to facilitate medium to large group discussions to achieve defined outcomes.
• Comfortable with change or uncertainty; Ability to bring clarity to ambiguous moderately complex requirements or scenarios.

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Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Salary Range:

$98,100.00 - $166,800.00

National Plus Salary Range:

$111,900.00 - $190,200.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions.