Systems Administrator/Service Desk Specialist

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Information Technology (IT), Networking, System Administration

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator/Service Desk Specialist and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Administrator/Service Desk Specialist, the work you’ll do at GDIT will be impactful to the mission of U.S. Army Europe. You will play a crucial role in supplying mission command support.

• Supports the installation, configuration and maintenance of servers including physical and virtual environments.
• Collaborates with stakeholders to understand business needs and requirements and provide appropriate solutions.
• Manages the Active Directory, and other core IT services.
• Monitors systems performance and troubleshoots issues to ensure high availability and reliability.
• Performs maintenance such as patch management, updates and backups.
• Plans and executes systems upgrades and hardware/software installations.
• Ensures systems are updated with latest security patches and software updates.
• Implements and maintains security measures to protect systems from unauthorized access and vulnerabilities.
• Conducts security audits and assessments to ensure compliance with organization policies and regulatory requirements.
• Manages and tests backup and recovery procedures to ensure data integrity and availability.
• Develops and maintains disaster recovery plans for critical systems and services.
• Participates in disaster recovery drills and business continuity planning.
• Provides support to end users and other IT staff by resolving hardware, software and system related issues.
• Maintains detailed documentation of system configurations, procedures and changes.
• Creates reports on system performance, security incidents and other key metrics.
• Coordinates with other IT teams to ensure coordinated delivery of IT services.
• May assist in the development of IT policies and procedures.

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator must have:

• Security Clearance Required: Secret Clearance
• Education: Bachelors degree; additional years of experience can be substituted for Degree requirement
• Experience: 5+ years Systems Administrator experience
• Certification: Must possess a DoD 8570 IAT Level II Certification
• Location: Hohenfels Germany
• Must be able to pass German TESA

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

DEU Hohenfels - US Army Garrison (APC141)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans