Job Posting Title:
Systems Administrator I----
Hiring Department:
College of Liberal Arts----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
40----
FLSA Status:
Non-Exempt----
Earliest Start Date:
Immediately----
Position Duration:
Expected to Continue----
Location:
UT MAIN CAMPUS----
Job Details:
This position provides life/work balance with a 40-hour, typical work week. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
Join Liberal Arts Instructional Technology Services (https://liberalarts.utexas.edu/laits/), a unique service department dedicated to creating, maintaining, and promoting technology within the College of Liberal Arts at The University of Texas at Austin.
UT Austin offers a competitive benefits package (https://hr.utexas.edu/prospective) that includes:
100% employer-paid basic medical coverage for employee
Optional medical insurance for employee’s dependents - up to 50% employer-paid
Optional dental, vision, and term life insurance for employees and dependents
Paid holiday time off each year; state legislature determines the number of holidays
12 days of paid vacation time off per year for new employees
12 days of paid sick leave per year
Matching contribution to Teacher Retirement System (TRS)
Staff Tuition Assistance Program
Access to Recreation & Health Facilities
This role provides collaborative, cross-functional expertise and specialized technical support to effectively manage the client-side fleet (including desktops, laptops, printers, mobile devices, student labs, classroom computers, etc) using systems management tools, services, processes, and practices to enable compliance, security, and ease of support.
Under limited supervision, develop and manage tools, services, and processes for the effective management of our customers end-point devices, including systems management, image creation and deployment, OS and application patch management, application of security policies, directory management, backup management, printer management, compliance reporting and knowledge management.
Under limited supervision, develop and manage the tools, services, and processes for the effective management, maintenance, and operation of customer computers installed in student labs, classrooms, and AV integrations.
Provide advanced technical support, recommendations, training, and guidance in systems management tools and practices to desktop support teams, campus technical groups, and customers.
Collaborate effectively with peers and colleagues responsible for other support operations, including: desktop support, network security, classroom technology, project management, and administrative services.
Other related functions as assigned.
Skills comparable to someone with one or more years of professional experience providing desktop support, systems management/desktop engineering, and/or system administration of servers, storage and software applications.
Ability to analyze, diagnose and resolve technical issues.
Ability to work with little or no supervision, both independently and with a team.
Ability to communicate effectively, both written and verbally, to technical and non-technical audiences.
Excellent customer service and interpersonal skills.
Relevant education and experience may be substituted as appropriate.
More than two years experience implementing systems management tools and processes to maintain a fleet of Windows and/or MacOS laptop and desktop computers.
Experience with system imaging and deployment tools and workflows, such as Microsoft Deployment Toolkit (MDT) and DeployStudio.
Experience with systems management and mobile device management tools, including Microsoft Endpoint Configuration Manager (MECM), JAMF, and similar applications.
Experience with MDMs.
Experience with development, staging, and deployment of workflows to distrbute operating system, software and security patches.
Experience with print management.
Experience developing and managing restricted function kiosk computers.
Experience managing a directory service (Active Directory, Open Directory, LDAP) and developing and applying system policies.
Experience managing and provisioning software licensing applications (key servers, license managers).
Experience with scripting and scripting languages (Powershell, Bash, Python).
Experience with knowledge management systems.
Professional experience in a University setting.
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).
$50,000+ Depending on Qualifications
May work around standard office conditions.
Repetitive use of a keyboard at a workstation.
Lifting and moving.
Use of manual dexterity.
Work performed on concurrent multiple projects under pressure of rigid deadlines and/or time limitations.
Extensive traveling to and from buildings on campus.
Possible weekend, overtime, and on-call work required as needed.
Resume/CV
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.----
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.