Systems Administrator

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Computer Servers, Information Technology (IT) Systems, System Administration

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

This is an unaccompanied position with a one-year minimum commitment at a remote, austere location near the town of Sliven, Bulgaria.  The candidate will be required to apply for and receive a requisite work visa before going to Bulgaria.  As such, the candidate will first stage at a site near Constanta, Romania upon hire while applying for the visa; this process takes 4-6 months.  Upon receipt of visa, the candidate will transfer to Bulgaria and proceed to apply for the required Residency Permit.  A Housing Allowance (HOLA) is provided in both locations.  Use of a leased vehicle is provided while staging in Romania.  Use of a leased vehicle will be provided for the first 3-4 months upon arrival in Bulgaria.  Upon receipt of the residency permit, the candidate will be expected to begin the process of acquiring and registering a Privately Owned Vehicle (POV) for personal use.

The System Administrator provides oversight of the Tier I and Tier II service desk support team for a large base of end-users in an austere location. This includes managing servers such as Print and DHCP servers. A key part of their role involves assisting users with hardware and software issues, setting up devices, managing user accounts, and ensuring systems are updated and secure. They support collaboration platforms like Microsoft O365, helping users with email, Teams and OneDrive. Through proactive monitoring, troubleshooting, and documentation they help maintain smooth day-to-day operations. 

Pursuant to knowledge and experience, opportunities exist to assist Network Administrators with the administration of network switches and other devices as well as data and voice systems and architectures.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of U.S. Army Europe. You will play a crucial role in providing mission command support.

The Systems Administrator will report to the site lead and ensure that all team activities are properly documented and communicated in accordance with the task order, customer expectations, and PMO guidelines. This role requires strong troubleshooting abilities, solid experience in systems administration, and excellent interpersonal and communication skills. Providing outstanding customer service is essential, as the System Administrator will be expected to deliver reliable, respectful, and effective support to every end user. The ideal candidate will work well in a fast-paced, collaborative environment and maintain a strong working relationship with government personnel and other stakeholders.

The Tier I and II service desk and systems administration functions.

• Provide first-line customer support across multiple channels (in-person, phone, email, AESMP ticketing), delivering prompt troubleshooting and resolution for systems, software, and hardware issues.
• Manage client systems through installation, configuration, patching, and maintenance of Microsoft Office suites, theater-authorized software, and vendor platforms. Ensure compliance with STIG, SCAP, IAVA, ACAS, and BIOS security standards.
• Troubleshoot Microsoft operating systems, including current Army Gold Master versions, and support Microsoft O365 migration efforts by coordinating with entitlement managers and resolving access issues.
• Administer Active Directory accounts and Organizational Units (OUs) in accordance with provisioning procedures. Utilize AESMP and AVS systems to validate documentation, access prerequisites, and training requirements.
• Support AUDS account creation workflows, including license verification and user guidance for entitlement management.
• Collaborate with the SCCM team to assist with end-user troubleshooting and provide technical support for MBAM, Network Access Controls, GPOs, and AD structures.
• Process non-standard software requests through authorized channels and assist with software license tracking, renewals, audits, and inventory management.
• Validate and archive ATO, ATC, and CoN documentation in alignment with AR 25-1 and network accreditation protocols.
• Conduct Information Management Officer (IMO) and customer application training, develop instructional materials, and participate in product development, testing, and rollout initiatives.
• Analyze and improve Knowledge Databases, SOPs, and Work Order Procedures to enhance response times, reduce resolution delays, and maintain contractual compliance.
• Collect and document network metrics to identify service improvement opportunities, working with technical teams and tools to support customer satisfaction throughout the delivery process.

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator must have:

• Education: High school diploma or equivalency. Graduate of military or technical school in the field of Information Technology.
• Experience: 5 years experience
• Technical skills:  Qualified Systems Administrator candidates must meet current requirements under AR 25-2 and DoD Instruction 8570/8140 to hold elevated privileges on DoD and U.S Army networks. Must hold a current baseline certification such as a Microsoft Certified: Azure Administrator Associate or equivalent: Azure focused certification are preferred.
• Security clearance level: Secret Level Security Clearance
• US citizenship required
• Role requirements: Must have a valid US and international driver’s permit. Excellent customer service skills and communication skills are necessary.

​GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $80,750 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

BGR Mokren - (APC253)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans