System Engineer - SLC Management

SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full spectrum of solutions for a growing institutional client base of more than 1400 organizations. Our history of organic and strategic growth reflects this commitment with over CA$422/US$304 billion in assets under management (AUM). As a subsidiary of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that relationship.  

We are a performance-driven organization with a deliberate focus on fostering a development-focused, inclusive culture revolving around our Core Values of being client obsessed, valuing each other, acting with speed and having an owner’s mindset.  As part of our team, you play a role in fulfilling our purpose and making a difference. We offer a rewarding work environment that is filled with opportunity for growth where you will be empowered to meet the challenges of a highly competitive landscape.

Visit our website to learn more and for the most up to date AUM information.

SLC Management offers a mix of in-office and virtual work where our employees are empowered to do their best. Generally, employees are expected to work three or more days in-office each week with flexibility depending on their business, client and team needs.

Systems Engineer – SLC Management

What is in it for you:

SLC Management is seeking an experienced Operations or Production Support Lead.  They will be providing world class support to all SLC business critical applications and systems. Our IT Ops team resolves issues ranging from general guidance through technical deep dives identifying and resolving complex configuration and 3rd party integration issues. Support teams also interact heavily with other IT teams, both development and support and business teams during North America business hours.

Success in this role requires strong leadership, strategic thinking, stakeholder management, adaptability, and a commitment to continuous learning. If you’re ready to make a meaningful impact, grow your career, and work with talented professionals in a dynamic, supportive environment, we invite you to apply and be part of our journey.

What you will do:

• Mentor junior team members
• Drive automation and process improvements across operations
• Collaborate with cross-functional teams globally (Canada, USA, Ireland, India)
• Ensure high availability, scalability, and security of supported systems
• Proactively identify and resolve systemic issues
• Ownership for end-to-end defect resolution, analysis and documentation.
• Manage Releases and Deployments
• Risk identification and risk mitigation strategies for various operations initiatives
• Support large Operations programs like Disaster Recovery exercise, planning and execution
• Drive effective business and technical discussion
• Participate in hiring process to hire and build/grow team

Behavioral Competencies

• Strong organizational, multi-tasking and time management skills to work effectively in a changing environment balancing operations and project delivery
• Demonstrated leadership and team-building skills
• Excellent stakeholder management and communication across all levels
• Strategic thinking with a focus on business outcomes
• Strong accountability and ownership of deliverables
• Adaptability to changes in technologies and business needs
• Commitment to continuous learning and upskilling

What you need to succeed:

• A degree in Computer Science, related technology degree, or equivalent experience.
• Advanced proficiency in RDBMS (Oracle, SQL Server, Snowflake) including performance tuning and optimization
• Deep expertise in one of coding platforms: Python, .NET (C#, ASP.NET, VB.NET), PowerShell
• Extensive experience with Informatica PowerCenter and ETL processes.
• Knowledge of one or more Operating System/ storage/ Network/ Security/ Database administration
• Windows/Web server experience and understanding
• Knowledge of application architecture, design methodologies across multiple platforms
• Strong background in cloud platforms (AWS, Azure) and DevOps practices (CI/CD, Jenkins, Ansible, Artifactory)
• Hands-on experience with one or more job schedulers (Zeke, Autosys, SQL Agent, Apache Ni-Fi)
• Experience with source control (Git, Bitbucket, Azure DevOps)
• Should have good grip on non-functional areas like performance, scalability, security etc
• Critical reasoning skills, decision making skills

Preferred skills:

• Advanced knowledge of reporting tools (SAP BO, SSRS)
• Exposure to containerization (Docker, Kubernetes)
• Service Management experience, ITIL certification

Why SLC Management?

• Opportunity to work for a growing global institutional asset manager
• Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading maternity, parental and adoption leave top up program, a partially-paid sabbatical program and much more
• Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security
• A flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development #WeWinAsATeam
• The opportunity to move along a variety of career paths with amazing networking potential
• Award winning workplace culture - Great Place to Work® Certified in Canada and the U.S., “Best Places to Work” by Glassdoor, Award for Excellence for Mental Health at Work, “Best Places to Work in Money Management” by Pension & Investments

SLC Management is a regulated business, and this means that there are certain financial reporting and trading preclearance requirements for all employees. Successful candidates will be required to declare personal investment accounts and securities investments as well as seek preclearance on future transactions including those of household members.

IT - Technology Services

Salary Range

90,000/90 000 - 140,000/140 000

We are committed to pay transparency and equity. The base salary range for this role is competitive and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined by your unique skills, qualifications, experience, education, and geographic location. In addition to base salary, this position is eligible for a discretionary annual incentive award based on individual and overall business performance along with a broad range of competitive benefits.

We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We will make reasonable accommodations to known physical or mental limitations. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.