Syndicated Loans Agency Operations Team Lead, Asset Services

About the Role:

Grade Level (for internal use):

10

The Team:

The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lenders. Acting as an agent is a varied and highly visible role requiring accuracy and the understanding of complex deal mechanics. The team is also responsible for identifying, assessing, and managing operational risks associated with loan syndication processes.

The Impact:

S&P Global is seeking an experienced and motivated Syndicated Loans Agency Operations Lead to help lead the Agent Services team administering the lending portfolios for our client base. The individual will be responsible for the oversight and leadership of the team(s) within their remit, ensuring adherence to risk management frameworks and controls while communicating with our clients, their borrowers, and the lending syndicate members. Additional responsibilities include partnering with other S&P Global business lines to drive continued progress in the regions to support the global operating model and local client base.

What’s in it for you:

• Opportunity to help lead a rapidly growing business, with a varied and interesting role managing multiple stakeholders as a part of the global leadership team.
• Leadership of team(s) with a direct impact on the commercial strategy of the business while ensuring compliance with risk and control standards.
• Be a part of a dynamic business, interacting with clients across the industry and contributing to the establishment of a robust risk culture.
• Working for a global business focused on the personal growth and development of its employees.

Responsibilities:

• Supporting projects and other business initiatives to help further the Agent Services product offering while ensuring they align with risk management practices.
• Management of the team and portfolio level metrics in line with expected Key Performance Indicators (KPI’s) and Key Risk Indicators (KRI’s).
• Applying experience to drive continuous improvement of the teams and processes, including the identification and mitigation of operational risks.
• Acting as a point of contact and an initial escalation level for clients and stakeholders, ensuring effective communication of risks and controls.
• Active risk management to minimize commercial impact to the business, including the establishment and monitoring of controls to prevent operational failures.
• Development and implementation of risk assessment frameworks to identify potential risks in the loan syndication process and ensure compliance with internal and external regulations.
• Regularly reviewing and updating control procedures to ensure they remain effective and relevant to the changing business environment and regulatory landscape.
• Conducting training sessions for team members on risk awareness and control measures to foster a risk-aware culture within the team.
• Collaboration with internal audit and compliance teams to ensure that all operations adhere to risk management standards and to facilitate timely audits and reviews.
• Development and performance management of the Agent Services team(s), ensuring that team members are trained in risk awareness and control measures.

What We’re Looking For:

Business Competencies

• Education and Experience

  • BA or BS or equivalent experience.
  • Finance specialism preferred.
  • 7 years+ of relative business experience.
  • Commercial awareness and understanding of risk management principles.

• Banking or Investment Industry Experience

  • Ability to input and support commercial strategy while maintaining a focus on risk management and compliance.
  • Customer relations experience.
  • S&P Market Intelligence product suite knowledge preferable (WSO, iLevel, Thinkfolio, EDM).

Management Requirements

• Managerial experience with a focus on risk and control oversight.
• Proven track record of supporting team growth and development while instilling a culture of risk awareness.

Personal Competencies

• Personal Impact

  • Strong work ethic – organized, detail-oriented, analytical, task-driven.
  • Good problem-solving initiative with a focus on identifying risks and implementing controls.
  • Ability to manage teams supporting multiple client bases while ensuring adherence to risk management practices.
  • Proven track record of strong leadership and personnel development, including fostering a risk-aware culture.
  • Capable of managing workloads at a team level, ensuring it is operating as a high-performing unit (KPI’s, KRI’s, risk management).
  • Work collaboratively with other teams and product lines globally to support and develop the business operating model.

• Communication

  • Strong, business-level verbal and written communication skills are required, especially in articulating risks and controls.

• Teamwork

  • Highly responsible manager able to lead a team with multiple priorities effectively while maintaining a focus on risk management.
  • Able to effectively manage individual responsibilities whilst continuing to provide support to teams/individuals.
  • Capable of supporting projects globally with a keen eye for potential risks and the necessary controls.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

OPSGRP103.1 - Middle Management Tier I (EEO Job Group)