SVP, Commercial Banking

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees.  Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

SVP, Commercial Banking

ACCOUNTABILITY STATEMENT

The Senior Vice President, Commercial Banking has overall responsibility for the leadership and management of all functions and activities within the Commercial Services Department, which consist of:
• Sales and relationship management
• Special assets, troubled debt and delinquency management
• Business deposit growth and quality control
• Business products and services development
• Operational efficiency and profitability
• Leadership of the business services sales team
• Meeting all business plan and budget goals on an on-going basis

This position works with the Information Systems Security Officer and the Chief Risk Officer to support the achievement of VyStar’s enterprise risk program. The incumbent is accountable for continued development and implementation of the Commercial Services strategy across all delivery channels to optimize the member experience and financial benefits, drive financial performance results through loan and deposit growth, meeting all business plan and budget goals, while maximizing profitability and ensuring productivity standards are maintained throughout the department. The SVP, Commercial Banking is accountable for the department’s business loan portfolio quality and origination of business loans, per policy and procedures in compliance with all state and federal regulations through effective risk mitigation practices and sound credit monitoring and report control.

Responsibilities include loan analysis, loan decisioning, portfolio management and servicing, and relationship management, which involves managing a substantial portfolio of business loans, both secured and unsecured, many of which involve large balances and loans deemed Specially Managed Relationships (SMRs). The Small Business Bankers and Business Bankers receive guidance and direction from the incumbent to originate quality loans and achieve or exceed our annual loan goals.

In addition, the SVP, Commercial Banking has oversight for the following:
• Oversee the risk management strategy as it relates to all lending products. This may include identifying potential risks, assessing their potential impact, and developing strategies to reduce the risk of financial loss and meet profitability targets.
• Monitoring and reviewing all lending policies and procedures to ensure that underwriting activities are being completed that align with the credit union credit risk profile. Overseeing relationships with the Internal Audit and Compliance departments to ensure that credit policies are aligned with internal and external expectations.
• Works with regulatory examiners to accurately represent the credit union’s credit risk strategies and governance, while identifying areas of potential risk.
• Partners with the Enterprise Risk Group and Finance to ensure that pricing disciplines correctly reflect risk premium and that lending lines are following established pricing disciplines.
• Responsible for communicating with a variety of individuals and groups, including other members of the credit union’s executive leadership team and Board of Directors, employees, members, vendors, and regulators.
• The responsibilities of the credit risk can be assigned to an individual in another leadership role provided that the individual meets the education and experience requirements.

ESSENTIAL JOB FUNCTIONS

• Provide strategic and tactical direction within VyStar’s Field of Membership (FOM) and at the corporate level regarding all business products and services, compliance and risk management, and delivery processes and procedures.
• Manage a diverse team that includes Business Credit and Servicing Administration; Business Portfolio Management; Business Product and Services; and Small Business Bankers and Business Bankers.
• Provide direct oversight, coaching and strategic guidance to geographically dispersed sales team of Small Business Bankers and Business Bankers.
• Ensure and manage the proper execution and administration of all Business Services operational and credit risk management policies and procedures in compliance with federal and state regulations.
• Provide analysis and recommendations for Allowance for Loan and Lease Losses (ALLL) of general and specific reserves on business loans and lines of credit.
• Manage impaired, downgraded and Troubled Debt Restructure (TDR) loans in coordination with Business Credit Administration and Portfolio Management to ensure proper risk mitigation and/or work-out procedures are being executed in   compliance with state and federal regulations.
• Provide direction and guidance with respect to the collection, negotiation, foreclosure, and bankruptcy proceedings of all business loans (credit cards, equipment loans, commercial real estate, etc.). Actively manage this process in conjunction with the portfolio management, delinquency, and the special assets team.
• Apply effective and sound business credit review, evaluation, structuring, pricing, and competitive credit solutions as a member of the Business Loan Committee with credit approval authority.
• Actively manage risk and minimize losses within business deposit portfolio through audit, monitoring and control reports ensuring compliance with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Control (OFAC), USA Patriot Act, and any other state and federal regulations.
• Develop and actively manage the business deposit Customer Identification Program (CIP) and Money Services Business (MSB) process as part of the overall BSA/AML compliance program.
• Develop and implement business sales calling strategies, processes, and programs; define and adjust market coverage as necessary; and actively provide oversight, coaching and sales training to business lending team.
• Lead the successful expansion and growth of Business Services across all VyStar delivery channels through proactive partnership development, collaboration, and branch integration.
• Responsible for generating new business loan and fee income consistent with the department’s goals that contribute to the desired mix in loan type, profitability, risk, quality, and growth.
• Develop and manage Annual Operating Plan, Financial Budget, and Strategic Business Plan recommendations for the Business Services department and credit union’s success.
• Create and proactively review loan policies, procedures, department operations, industry innovations, trends, competitor services, and regulations to institute or recommend changes.
• Maintain an ongoing knowledge of current regulatory, and policy and procedure changes related to business/commercial lending and deposit services.
• Maintain an ongoing knowledge of current economic conditions that affect the business services loan portfolio and create potential interest rate, credit or collateral risks.
• Maintain an in-depth knowledge of VyStar’s business products and services.
• Actively engage the market while representing VyStar and Business Services in the community through active participation in community events and networking functions.

This role includes the following additional essential responsibilities related Credit Risk Manager (CRM) designation:

• Work with CLO and Lending Departments to implement comprehensive credit risk policies and procedures, working hand in hand with lending, compliance, and enterprise risk management, to ensure prudent and profitable credit practices while complying with all regulatory and governmental requirements.
• Assess and analyze credit risk exposure, identifying potential risks and opportunities within the organization’s credit portfolio. 
• Monitor and report on portfolio risk metrics, performance, concentrations, delinquencies, credit losses and overall trends on an ongoing basis; makes recommendations to key stakeholders on solutions / strategies to manage portfolio risk and address challenges.
• Collaborate with other departments and leaders to establish credit risk appetite and ensure adherence to regulatory requirements. 
• Review and approve any loan requests within delegated authority per policy and/or bylaws and make recommendations to Loan Committee on loans in excess of lending authority.
• Serve in relevant Credit Union committee meetings and provide insight and recommendations.
• Provide independent oversight of VyStar’s credit approval process, asset quality review policies and procedures, concentration of credit limits, and officer credit training programs.
• Oversee and execute third-party reviews of the lending portfolio, communicate findings, and recommendations for enhancements as required.
• Resolve credit policy issues identified internally or by the regulators by coordinating due diligence efforts with lending staff and other department managers.
• Establish and maintain robust credit underwriting standards and ensure quality underwriting and financial analysis for all loan requests/proposals.
• Makes credit decisions as authorized and reviews loans for approval that may require an exception to policy. If appropriate, approves the decision to make an exception and reports it to the CLO.
• Ensures departments remain in compliance with all state and federal laws and regulations, remaining abreast of industry trends and regulatory changes, and ensuring teams have complete understanding of applicable laws and regulations.
• Works with the Information Technology and Information Development Systems groups to make recommendations to enhance technology, programs, products, and processes.
• Ensures all regulatory reporting is completed on or before the required deadlines.
• Meet and exceed VyStar Credit Union member service goals and objectives.
• Meet and exceed VyStar Credit Union performance and production goals and objectives.
• Perform additional duties as assigned.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

• Focus - Focus your full attention by carefully listening to and observing client or member.
• Connect - Consistently be friendly and approachable.  Demonstrate your care.
• Understand - Listen empathetically and ask questions (70%/30% rule).
• Counsel - Recommend solutions based on your member’s needs and objectives.
• Advance - Ensure that member’s expectations were exceeded.
• Verify necessary follow-up actions.

QUALIFICATIONS

EDUCATION

• Required: Bachelor’s degree.
• Preferred: Master’s degree in a business, finance or accounting related field.

JOB KNOWLEDGE, SKILLS & ABILITIES

• Minimum of ten (10) years in business services or commercial banking and relationship management environment.
• Advanced knowledge of business tax returns and business financial statements.
• Advanced understanding of financial analysis including cash flow, profitability, liquidity, leverage and solvency.
• Advanced knowledge of standard underwriting theory.
• Demonstrated ability to successfully structure complex credit requests that minimize risk while providing member value.
• Work requires a broad level of professional experience in commercial lending to include thorough knowledge of commercial underwriting, servicing, and portfolio management.
• Advanced knowledge of business
• Strong verbal and written communication and negotiation skills.
• Must be a highly motivated, detail oriented, able to multi-task and work in a fast-paced environment while applying critical thinking skills.
• Proficiency with Microsoft products including Word, Excel, PowerPoint, and Outlook.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening.  Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources