Survey Design & Programming Specialist | CSL

CSL

An operating division within Legends Global, CSL specializes in the market and financial evaluation of sports, music and other assembly facilities. With more than 3,000 engagements, CSL has become the silent force behind the success of many of the world’s best-known sports, entertainment and public venues.  Delving deep into market data and leveraging our diverse experience working across sports and entertainment our consulting leaders have the insight to solve difficult problems and put together a data-driven plan for a new or redeveloped stadium, arena, ballpark, amphitheater, attraction, convention center and other such public assembly facilities.  For more information on our firm and services, please visit our website at www.cslintl.com.

THE ROLE

The Survey Specialist will play a critical role in designing and executing CSL’s primary research efforts. This position focuses heavily on survey architecture, questionnaire design, and survey programming, including the development and implementation of advanced research methodologies such as conjoint and discrete choice exercises.

Working closely with project managers and senior executives, the Survey Specialist will be responsible for translating client research objectives into well-structured survey instruments, programming those surveys within our research platforms, and ensuring high-quality execution throughout the research lifecycle. While the role includes data analysis and reporting, the primary responsibility is the design, programming, and operational management of surveys used in CSL’s market research studies.

Market research is a critical component of the feasibility studies CSL develops for clients who are evaluating the possibility of developing sports, entertainment or attraction facilities.  Below are the key analytical steps included in a typical feasibility study:

• Market, economic, and demographic analysis
• Analysis of trends within an industry
• Implementation of focus groups
• Development and analysis of surveys (including conjoint)
• Analysis of competitive venues
• Identification of market opportunities
• Development of detailed financial models
• Economic and fiscal impacts analysis
• Evaluation of funding and return on investment metrics

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design and structure online surveys and questionnaires aligned with research objectives
• Develop advanced research exercises including conjoint, discrete choice, and maximum difference methodologies
• Program and build surveys using advanced survey platforms (e.g., Sawtooth)
• Implement custom JavaScript or platform logic to create advanced survey functionality
• Ensure mobile-optimized survey design and responsive rendering across devices
• Establish and enforce survey design best practices and methodological rigor
• Conduct thorough quality assurance testing prior to survey launch
• Manage surveys throughout the full lifecycle including programming, launch, in-field monitoring, and troubleshooting
• Monitor response rates and field performance
• Schedule and manage survey invitations and distribution
• Identify and resolve technical or programming issues during fielding
• Coordinate closely with project managers and clients to ensure flawless execution
• Manage and clean survey data in excel format
• Support broader feasibility study analyses through research insights

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong expertise in questionnaire design and survey methodology
• Experience programming complex surveys and research exercises
• Ability to translate research objectives into effective survey instruments
• Detail-oriented approach to research design, methodology, and data quality
• Ability to manage multiple research projects simultaneously
• Strong communication and organizational skills
• Ability to work independently and collaboratively within project teams
• Proficiency in Excel, Word, PowerPoint, and statistical software (SPSS or equivalent)

EDUCATION AND/OR EXPERIENCE     

• Bachelor’s Degree in Statistics, Mathematics, Computer Science, Marketing (analytics focus), or a related field/equivalent experience
• 3-5 years of experience designing and programming surveys in a market research or consulting environment
• Experience implementing advanced methodologies such as conjoint analysis, maximum difference scaling, discrete choice modeling, segmentation techniques
• Demonstrated experience translating broad business challenges into actionable research projects, and driving those projects to successful completion

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Frisco, TX

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.