Cowlitz

Surveillance Agent

ilani Full time

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4328.htmld

Pledge for Success:

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Observes all gaming and property activity including but not limited to, cashiering operations, slot operations, cash handling, and count rooms.

           

Primary Duties and Responsibilities:

  • Promotes superior guest service
  • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
  • Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities
  • Digitally records activities in the casino, count rooms, slot booths, cashier cages, and back of house areas, and reports all illegal and unusual activity
  • Completes training on an ongoing basis
  • Maintains confidentiality of sensitive information
  • Performs other duties as assigned

Minimum Qualifications:

  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)
  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
  • Candidate is open and receptive to learning new methods.
  • Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.
  • The ability to effectively learn and demonstrate proficiency in surveillance camera operation is required.
  • Must be able to observe and report in an objective manner.
  • Ability to work in a secluded, enclosed environment for extended periods of time.
  • Must be able to work various shifts and flexible hours.
  • Must be willing to work in a smoking environment.
  • Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

  • Work experience in surveillance, investigations, or gaming industry preferred.
  • CCTV experience preferred.

*Due to the sensitive nature of the Surveillance position, transfer options may be limited to other departments.

Work Shift:

Knock, knock. Hear that sound? That's opportunity!