Angel

Support Team Lead

Office: Provo, UT Full Time
Who We Are

Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com

We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:
Join us and be part of stories that amplify light.

Summary/Objective: 
A team lead’s role is to guide our support agents, drive performance, and ensure our customers receive exceptional service. This role balances leadership responsibilities—coaching, training, and performance management—with hands-on expertise in handling complex Tier 2 support cases. The Team Lead will also play a key role in organizing knowledge resources and improving processes to empower the team’s success.