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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
Working as a Support Specialist at Lightspeed, you will provide full-time technical assistance for our Point of Sale software for Restaurants. You will be part of our Hospitality Support team designed for customers needing assistance with the software. Reporting to the Team Lead, you will be in contact with our customers (restaurants, cafes, bars, hotels) via phone, email and chat to provide a memorable customer experience.
Please note that this role requires working one weekend day. The schedule will be either Sunday–Thursday or Tuesday–Saturday, 10am–6pm EST.
What you’ll be responsible for:
What you’ll be bringing to the team:
Even better if you have, but not necessary:
Be a changemaker
You’ll enjoy:
Plus benefits designed to keep you happy, healthy and fulfilled.
Fuel your growth. Find your people.
At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.