Support Assistant - Central Services

The Support Assistant provides central mail sorting and distribution, interoffice mail distribution, mail equipment operation, and messenger services at the Pennsylvania Judicial Center (PJC) Central Mail Room and Copy Center. The Support Assistant also serves as a backup phone operator on an occasional basis, maintains supply inventories, and performs custodial tasks as needed. The working schedule is Monday through Friday from 9 am to 5 pm, with a one-hour lunch break.

Job Duties

• Distributes USPS, FedEx, and UPS mail/packages to appropriate judiciary staff members within the PJC.

• Ensures proper signatures are obtained before mail is released to the appropriate court, boards, or committees.

• Collects and prepares outgoing mail for daily USPS pick-up.

• Completes daily mail run within the Capitol Complex and makes additional pick-ups and deliveries as required.

• Assists in maintaining designated AOPC gathering, conference, and training areas.

• Collects interoffice mail and distributes it to PJC occupants throughout the day.

• Maintains inventories and orders new supplies when needed.

• Responsibilities on a rotating basis include picking up USPS mail, delivering all USPS mail to the Central Mail Processing Center for security screening, processing, and applying proper postage amounts on all outgoing mail, providing backup support to the lead operator, printing labels, tracking mail via USPS, FedEx, and UPS online express mail systems, and tracking software, completing daily delivery/pick-up runs to the Mechanicsburg office and any additional stops as necessary.

• Provides backup support to the shipping and receiving clerk as needed.

• Serves as a phone operator for the PJC on a rotating basis. Welcomes, assists, and directs visitors to various areas throughout the building.

Minimum Qualifications

• High school diploma or equivalent.

• An equivalent combination of education, experience, and/or training may be considered.

Additional Requirements

• A valid driver’s license is required.

• Ability to, manually or with appropriate equipment, frequently carry up to 55 pounds and occasionally lift/move items weighing up to 75 pounds required.

• Satisfactory criminal background check required.

Job Highlights

• Excellent benefits program, including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members beginning on the first day of employment

• 13 paid holidays, 12 paid sick days, and 12+ paid vacation days per year.

• Salary increases, employee assistance programs, and State retirement plans.

• Free Parking.

Salary information

Starting Annual Salary

$33,411 - $37,985

Applicants requiring accommodation, for any part of the application and/or interview process, should contact Human Resources at (717) 231-3309 or human.resources@pacourts.us.