Key Responsibilities
Global Order Routing & Logistics Execution
Manage internal order routing and shipment execution across global regions including North America and Europe
Coordinate with logistics carriers to schedule shipments, confirm bookings, and ensure timely pickup and delivery
Monitor shipment status and proactively troubleshoot operational issues to minimize delays or disruptions
Investigate shipment exceptions and coordinate resolution with carriers and internal stakeholders
Transportation & Logistics Systems Operations
Support operational workflows across enterprise logistics platforms including transportation management systems and order management systems
Maintain data accuracy and operational workflows across supply chain reporting tools and logistics planning platforms
Troubleshoot system-related operational issues and partner with cross-functional teams to resolve workflow gaps
Support system enhancements and process improvements as transportation and order management systems evolve
Product Catalog & SKU Management
Maintain product SKU data within enterprise product catalog or product information management (PIM) systems
Support SKU activation, pricing configuration, and catalog readiness for product launches
Ensure product data accuracy to support operational order execution and fulfillment processes
Manage ongoing catalog governance as product portfolios expand
Carrier Operations & Shipment Issue Resolution
Coordinate directly with logistics carriers to manage shipment bookings and operational exceptions
Investigate shipment issues including delays, shortages, or damages
Manage carrier claims processes and coordinate resolution with internal teams
Support special shipping requirements such as dangerous goods handling or shipment disposition requests
Cross-Border Logistics & Compliance Support
Support international shipments requiring customs clearance or trade compliance considerations
Coordinate cross-border logistics processes and documentation requirements
Ensure operational processes align with internal compliance and legal guidelines
Forecasting & Warehouse Capacity Coordination
Support operational forecasting and warehouse capacity planning using supply chain planning tools
Coordinate with warehouse and planning teams to ensure fulfillment readiness for projected order volumes
Assist with operational readiness for new product launches or increased order demand
Operational Process Improvement
Identify opportunities to improve operational workflows and logistics processes
Partner with supply planning, engineering, and operations teams to enhance systems and operational procedures
Support operational scalability as logistics systems and product portfolios expand
Operational Continuity & Knowledge Transfer
Train and onboard new team members on operational processes and systems
Provide cross-functional coverage across operational responsibilities as needed
Contribute to documentation and knowledge-sharing initiatives to maintain operational continuity
Systems & Platforms
Experience working with enterprise supply chain and logistics platforms such as:
Transportation Management Systems (TMS) including Oracle Transportation Management, SAP Transportation Management, or Blue Yonder
Enterprise Order Management platforms such as SAP S/4HANA Order Management or Oracle Order Management Cloud
Product Information Management (PIM) systems including Salsify, Akeneo, or Informatica Product 360
Supply chain planning and forecasting platforms such as SAP Integrated Business Planning (IBP), Kinaxis RapidResponse, or Blue Yonder Planning
Business intelligence and reporting tools such as Tableau, Power BI, or SAP BusinessObjects
Carrier operations and shipment visibility platforms such as project44, FourKites, UPS Quantum View, or DHL MySupplyChain
Required Skills & Experience
Experience supporting logistics operations, supply chain operations, or transportation management environments
Familiarity with enterprise transportation management or order management systems
Experience working with operational data, reporting tools, or supply chain analytics platforms
Strong problem-solving skills and ability to troubleshoot operational issues
Experience coordinating with cross-functional teams and logistics partners
Ability to manage multiple operational workflows in a fast-paced environment
Preferred Experience
Experience working with enterprise logistics platforms such as Oracle Transportation Management, SAP Transportation Management, or Blue Yonder
Experience supporting product catalog management or SKU lifecycle processes
Familiarity with global logistics operations and cross-border shipping workflows
Experience managing carrier operations, shipment investigations, or claims processes
Salary Range
$59,812.00 - $94,440.00 USD (Salary)Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law