At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
The Change Manager, reporting to the Sr. Manager of the Supply Chain PMO, will be responsible for developing, implementing, and managing a robust change management program across our large, cross-functional Supply Chain organization. This role is critical to ensuring that change initiatives—particularly those related to new systems (e.g., ERP/WMS), process optimizations, and organizational restructurings—are adopted effectively and sustainably by all impacted stakeholders, ultimately driving the realization of intended business benefits.
Key Responsibilities
Change Strategy and Planning:
Design and execute comprehensive change management strategies and plans using a structured methodology (e.g., ADKAR, Prosci).
Conduct Change Impact Assessments and Stakeholder Analyses to identify risk areas and tailor engagement strategies across diverse Supply Chain functions (e.g., Procurement, Logistics, Manufacturing, Inventory).
Communication & Engagement:
Develop and manage targeted communication plans that ensure consistent messaging and transparency across all levels of the organization, from warehouse associates to executive sponsors.
Facilitate workshops and focus groups to gather feedback and build commitment to the change.
Training and Readiness:
Partner with training teams and SMEs to define, develop, and deliver effective training programs for new processes and technology.
Assess organizational readiness and manage resistance to maximize employee adoption and usage.
Sponsorship and Coaching:
Provide guidance and coaching to executive sponsors and project managers to ensure active and visible support for change initiatives.
Develop coaching plans for people managers and supervisors to help them lead their teams through transitions.
Measurement and Sustainment:
Define and track success metrics and Key Performance Indicators (KPIs) for change adoption.
Manage transition activities and develop post-implementation sustainment plans to reinforce the change and address residual resistance or issues.
Additional Qualified Skills
Proven proficiency in a formal change management methodology (e.g., ADKAR, Prosci certification is highly desirable).
Demonstrated experience within a Supply Chain, Logistics, or Manufacturing environment, understanding the impact of change on operational processes and systems.
Exceptional communication (written and verbal), interpersonal, and presentation skills.
Strong analytical skills with the ability to define change metrics and report on progress.
Proficiency in change management tools and techniques, including impact analysis, stakeholder mapping, and resistance management.
Relevant professional certifications a plus (e.g., PMP, SCPro).
Target Base Salary Range: $90,000 - $130,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Bachelor’s degree in Business Administration, Organizational Development, Communications, or a related field.
3+ years of dedicated experience managing organizational change programs for large, complex, and cross-functional initiatives.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.