Supplier Relationship Lead

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About the role:

As the Supplier Relationship Lead, you will be responsible for the strategic and operational management of key outsourced suppliers supporting facilities management, maintenance (building, HVAC, electrical), document control, GXP cleaning, boiler operations, and related services at MassBioOps. You will own relevant SOPs, ensuring IFM documentation and supplier-delivered services remain safe, compliant, reliable, and efficient, and that they meet or exceed SLAs and performance targets through robust governance and KPIs. As a subject matter expert in GXP cleaning, pest control, and maintenance, the Lead provides authoritative guidance during audits, drives regulatory compliance and continuous improvement, and effectively manages relationships between suppliers, customers, stakeholders, and Site Engineering. You will report into the Plant Engineering Lead.

How you will contribute:

• Directly oversee third-party service providers supporting Site Engineering, ensuring budget-compliant, and regulatory-adherent delivery of services
• Serve as the primary technical liaison with service providers, addressing quality and safety impacts
• Regularly review provider performance and costs, driving continuous improvement and operational efficiencies
• Oversee onboarding and ongoing alignment of IFM partners with Takeda's global vendor strategy
• Manage all aspects of IFM program budgeting, including development, approvals, purchase orders, accruals, and invoice reconciliation
• Lead contract management, including scope changes, renewals, bid events, due diligence, volumetrics, and service terminations. Develop and maintain robust supplier relationships to ensure alignment between local and global teams
• Monitor contract timelines, expirations, and compliance with all terms
• Ensure supplier performance meets contractual obligations using dashboards, scorecards, and reports
• Establish and manage SLAs for all IFM services at the site
• Oversee coordinated delivery of maintenance and facilities operations, resource allocation, and quality execution
• Ensure 24/7 operational readiness and effective response to site issues and alarms
• Provide oversight of boiler operations and ensure adequate facilities resources for reliability, compliance, and maximum availability
• Maintain inspection readiness and compliance with Quality, EHS, and regulatory requirements
• Identify and implement best-in-class maintenance practices to drive efficiency and improve KPIs
• Conduct and/or manage site performance audits
• Demonstrate strategic thinking and innovation to enhance business outcomes, patient focus, and organizational reputation

Minimum Requirements/Qualifications:

• Bachelor's degree with 10+ years of exemplary performance in facility operations and management
• Proven experience managing third-party IFM firms and suppliers
• Deep technical expertise in HVAC, electrical, and boiler operations
• Experience in life sciences or scientific research environments
• Strong knowledge of building maintenance principles and practices
• Demonstrated budget management and negotiation skills

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. 

For Location:

USA - MA - Lexington

U.S. Base Salary Range:

$153,600.00 - $241,340.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - MA - Lexington

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.