Role Summary:
Responsible for ensuring Supplier Quality, conducting process and product audits, part qualifications (PPAP/APQP), and managing nonconformance reports (NCR), including containment, root cause analysis, and corrective/preventive actions. Act proactively to drive continuous improvement, ensuring compliance with Flowserve standards and monitoring supplier KPIs.
Responsibilities:
Conduct process and product audits at suppliers to verify compliance with Flowserve requirements.
Lead corrective and preventive action plans (containment, root cause, 8D, A3).
Manage part and process qualification (PPAP, APQP, FAI, Control Plan).
Support resolution of customer complaint/escape issues (RCA/CA).
Monitor supplier KPIs (nonconformities, rework, scrap, First Pass Yield).
Update and maintain internal platforms (AVL, SCAR, CAPA).
Promote a continuous improvement culture and reduce cost of poor quality.
Ensure compliance with ISO 9001:2015 and safety requirements.
Availability for national and international travel (up to 50%).
Other duties as assigned.
Requirements:
Bachelor’s degree in Engineering (Mechanical, Production, or Industrial).
3–5 years of experience in Supplier Quality or related areas.
Experience in audits (Lead Auditor not required, but proven experience).
Advanced English (business communication and reporting).
Experience with PPAP, APQP, FAI, GD&T, and Control Plan.
Proficiency in Microsoft Office.
Proactive profile with strong communication and collaboration skills.
Preferred Experience / Skills:
Intermediate Spanish.
Lean Six Sigma Green Belt certification.
Experience with quality software systems.
Knowledge of quality tools (FMEA, Ishikawa, 5 Whys, PDCA).
Strong organizational and planning skills.