Role Summary :
The Supplier Manager is responsible for managing and optimizing supplier relationships with their assigned supplier portfolio to ensure quality, cost efficiency, strategy execution and risk mitigation.
The position acts as a liaison between the suppliers they manage and the Category Management, Business Unit and Global functions as required. Uses structured processes and scorecards to monitor performance, drive improvements, coordinate strategic development, and align supplier contributions with strategic goals.
Responsibilities:
Using a combination of the defined Supplier Plans provided by the Category Management team, structured processes and scorecards available as well as inputs and escalations received from various internal stakeholders, the Supplier Manager is accountable for
Supplier Strategy Planning & Execution
- Development of the Supplier Plan in collaboration with the Category Management & BU teams ensuring direct support of the category strategy and business strategic projects
- Monitor spend and performance in line with category segmentation and make recommendations for changes to Strategic & Tactical segmentation as necessary
- Ensure compliance across all contractual agreements and supplier specific terms in alignment with Flowserve policies and procedures
- Schedule and lead Quarterly Business Reviews / Strategic Business Reviews ensuring long-term strategy alignment
- Coordinate strategic development activities, collaborating with Supplier Quality and Supplier Development where required
- Review spend trends and make recommendations to the business for opportunities to consolidate/contract spend
Supplier Health Management
- Manage supplier relationships, overall performance health, and continuous improvement initiatives
- Monitor and action supplier performance around competitiveness, delivery, quality (COPQ), and cost
- Collaborate with Supplier Development and Supplier Quality to manage supplier risk, addressing and mitigating high risk criteria – including maintenance of risk elements in the SC Risk App
- Coordinate with suppliers any escalations and risks as raised through the appropriate escalation channels
- Ensure alignment between supplier load and capacity availability and business needs - propose alternative options in case of bottleneck.
- Ensure supplier relationship management through continual engagement, key stakeholders’ identification, open communication channels, and updated supplier master data
Operational Support
- Coordinate with site or business unit leadership on managing escalations, through the appropriate escalation channels
- Provide issue resolution support by coordinating appropriate global resources
- Business continuity and supplier responsiveness
- Ensure internal alignment between multiple business units and a shared supplier – including governance of compliance to agreed terms from both the Site & Supplier perspective
- Maintain a formal, structured governance through the escalated actions from MORs
Requirements:
- 7+ years of experience in Supply Chain
- Strong interpersonal, stakeholder collaboration & relationship management
- Evidenced understanding of both commercial and technical areas of supply chain
- Very strong commercial acumen and negotiation skills
- Proficiency in Project Management
- Knowledge of supply base within the category area of operation
- Understanding of market dynamics
- Strong analytical skills which involve collecting, analysing and interpreting data
- Ability to influence, communicate, and collaborate at all organizational levels
Preferred Experience/Skills:
- Certified Supply Chain Professional
- Geographically mobile for development opportunities