Supervisory Social Worker - Program Coordinator

Supervisory Social Worker - Program Coordinator

Department: Department of Veterans Affairs

Location(s): Fayetteville, North Carolina

Salary Range: $106727 - $138748 Per Year

Job Summary: Join Fayetteville VA as a PCMHI Program Coordinator. This role involves expanding clinical expertise, guiding colleagues, mentoring less experienced social workers, developing innovative interventions, and providing clinical supervision for licensure or certification. Demonstrate leadership to enhance mental health services for Veterans within the PCMHI program.

Major Duties:

• VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Total Rewards of a Allied Health Professional The Supervisory Social Worker within the Primary Care-Mental Health Integration (PC/MHI) program at Fayetteville VA provides expert psychosocial assessment, intervention, and case management services to Veterans. This role supports primary care providers by delivering recovery-oriented, evidence-based mental health care, enhancing team collaboration, and developing innovative interventions. The social worker serves as a clinical leader, mentor, and liaison, promoting continuity of care and optimizing Veteran outcomes. Duties include but not limited to: Provide assessment, diagnosis, and evidence-based treatment for Veterans with mental health concerns such as depression, anxiety, problem drinking, and co-occurring disorders within the primary care setting. Conduct intake interviews, psychosocial histories, and mental health assessments independently to develop individualized treatment plans aligned with recovery principles. Offers individual, group, and family counseling utilizing best practices and clinical judgment, supporting Veterans' recovery and resilience. Serve as a member of the PC/MHI and PACT multidisciplinary teams, collaborating with primary care providers, mental health professionals, and community agencies to coordinate care and facilitate seamless transitions between services. Develop and maintain therapeutic relationships with Veterans and their families, providing crisis intervention and addressing urgent mental health needs, including triaging for crisis or hospitalization when necessary. Provide consultation, guidance, and training to colleagues and less experienced social workers, role modeling effective clinical skills and social work practices. Offer clinical supervision for social work licensure or certification, fostering professional growth among team members. Identify high-risk Veterans, develop case management strategies, and coordinate community-based services and referrals to support Social Determinants of Health (SDOH) needs. Maintain thorough, accurate documentation of assessments, interventions, and care coordination activities in accordance with VA policies and standards. Participate in program planning, policy development, and quality improvement initiatives, including data collection, analysis, and reporting to enhance service delivery. Collaborate with the Suicide Prevention Coordinator and other stakeholders to address safety concerns and ensure Veteran well-being. Engage in ongoing professional development, training, and peer review to maintain expertise and ensure adherence to best practices. Operate independently within established VA policies, reporting to the Chief of Social Work Service and the Chief, Primary Care Service Line, while contributing to team goals and program evaluation efforts. Support the VA's mission by providing respectful, culturally sensitive care, promoting Veteran-centered recovery, and fostering a welcoming environment for all patients. This role requires a licensed clinical social worker with at least three years of post-MSW experience in health care, emphasizing mental health, and demonstrated leadership in clinical practice. Work Schedule: Monday - Friday, 8:00am-16:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc, Will be discussed during interview Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 4 accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.] (a) For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker. Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam. In states such as California, Washington, and others where the prerequisites for licensure exceed two years, social workers must become licensed at the independent, master's level within one year of meeting the full state prerequisites for licensure. (b) A social worker who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record. (c) Different states have different levels of licensure or certification, making it difficult for VHA staff to determine the independent practice level. Each state, Puerto Rico, and the District of Columbia completed surveys identifying the level of licensure or certification allowing independent practice. Copies of the surveys are on file in the VHA Office of Care Management and Social Work Services, and a summary spreadsheet of the levels of licensure or certification is available to social work professional standards board members for purposes of determining whether the social worker's level of licensure or certification meets the VHA qualification standards. All states except California use a series of licensure exams administered by the ASWB. Information can be found at https://www.aswb.org/. The ASWB is the association of boards that regulates social work. ASWB develops and maintains the social work licensing examination used across the country and is a central resource for information on the legal regulation of social work. The ASWB offers three examinations. The master's examination is generally used by states for the independent practice level of licensure or certification, while the advanced generalist and the clinical examinations are used for the advanced practice level of licensure or certification. Differences between the master's and the 5 advanced exams demonstrate the expectation that advanced practice social workers will have a more sophisticated knowledge of practice theory and its application Failure to Obtain License or Certification. In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment. Failure to become licensed or certified within the prescribed amount of time will result in removal from the GS-0185 social worker series and may result in termination of employment. Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation. Grade Determinations: Social Worker (Program Coordinator), GS-12 Education and Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure Preferred Experience: one year PCHMI experience Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/14/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12945760. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-05-14