Supervisory Social Worker

Supervisory Social Worker

Department: Department of Veterans Affairs

Location(s): Little Rock, Arkansas

Salary Range: $102766 - $133599 Per Year

Job Summary: This position is located in Social Work & Care Transitions (SW&CTS) Service at the Central Arkansas Veterans Healthcare System (CAVHS). This VA Medical Center provides healthcare services to over 70,000 Veterans throughout Arkansas. CAVHS consists of two healthcare campuses located at Little Rock and North Little Rock, Arkansas, as well as eight (8) Community Based Outpatient Clinics (CBOC) throughout the state.

Major Duties:

• Total Rewards of a Allied Health Professional The supervisory social worker supervises administrative staff, social workers and registered nurses (RN's) assigned to the Specialty Populations section and provides administrative, technical, and clinical supervision necessary for accomplishing the work of the unit/service including outreach efforts, this includes providing direct services if needed to meet the mission of the area. Participates in the recruitment of qualified social workers, to include interviewing, selection/hiring and orientation of new social work staff or staff re-assignment to another work area. Performs the administrative and personnel management functions relative to staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Works to resolve informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Assures that subordinates are trained and fully comply with the provisions of the safety regulations. Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, Veteran, and patient satisfaction. Develops, implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. Performs a wide range of services and provides technical assistance to state, local, and private agencies, and universities. Technical assistance provided to monitor activities and program reviews, and the development and analysis of information. In addition, supervisory social worker uses sound judgement in the interpretation of trends and patterns, the application of guidelines, and the recommendation of program enhancements. Provides education and consultation to VA staff, Veterans and their families, staff of non- VA organizations regarding social work practice, services provided by social workers, as well as the professional roles and responsibilities of social workers at CAVHS. May serve as field instructor/preceptor to ensure social work student interns receive education and training consistent with clinical social work practice guidelines and protocols. The advanced practice supervisory social worker demonstrates an ability to expand clinical knowledge in the profession, provides consultation and guidance to colleagues, role model effective social work practice skills, teach or provide orientation to less experienced staff and develop innovations in practice interventions. Work Schedule: Monday - Friday, 8:00 am to 4:30 pm, (Subject to change based on the needs of the service) Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 598-01379-F Permanent Change of Station (PCS): Not Authorized

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the master's degree in Social Work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. You may qualify based on being covered by the grandfathering provision of this occupations qualification standard. (Only applicable to current VHA employees that are currently employed in this occupation series). Grade Determinations: In addition to the basic requirements stated above, the following qualification criteria must be met for each grade. The candidate's qualifications must clearly demonstrate the level of competence required for the grade. Education and Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. GS-12 In addition to meeting the basic requirements for this occupation, you must possess the following Knowledge, Skills and Abilities: 1) Ability to independently organize work, set priorities, and meet multiple deadlines. 2) Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. 3) Ability to ensure provision of clinical social work services. 4) Ability to provide staff training and development. 5) Skill in interpersonal relationships in dealing with employees, team leaders, and managers. Preferred Experience: At least 4-5 years of experience working in a medical social work setting Case Management experience Program Management experience Documented experience working with one or more complex populations which may include, but not limited to: Renal, Transplant, or Chronic Pain Prior experience in a supervisory/management role Experienced in evaluating suicide risk and engaging patients in safety planning Excellent communication skills Knowledge/Experience with VA systems and resources preferred Works well with others, using a team approach to meeting program or agency goals Proficient in Microsoft Office (especially Word & Excel) and other software programs Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS 12. Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situation.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/26/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12864537. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2026-01-26