Department of Defense

Supervisory Quality Assurance Specialist

Pentagon, Arlington, Virginia Full time

Supervisory Quality Assurance Specialist

Department: Department of Defense

Location(s): Pentagon, Arlington, Virginia

Salary Range: $121785 - $158322 Per Year

Job Summary: This position is located in the Washington Headquarters Services (WHS), Facilities Services Directorate (FSD), Facilities Operations and Services Division (FOSD). FOSD is responsible for the operation, maintenance, and renovation and repair of the FOSD reservation which includes the Pentagon, Mark Center, the Pentagon Heating and Refrigeration Plant, Modular Office Complex, and all Reservation grounds and parking areas.

Major Duties:

  • This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section Direct Hire Auth 5 U.S.C. § 9905, 6/23/2023 Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: Leads and supervises a team of Quality Assurance Specialists, assigning and prioritizing work, providing technical guidance, evaluating performance, and ensuring effective resolution of technical and personnel issues. Oversees quality assurance and contract compliance for construction and facilities projects, including reviewing technical requirements, validating contractor performance, approving invoices, and ensuring adherence to contractual and regulatory standards. Serves as a key liaison and advisor to leadership and Contracting Officers, providing expert guidance on QA processes, project execution, and contractor performance, while supporting acquisition and oversight activities as a COR. Develops, implements, and monitors QA policies, procedures, and reporting, ensuring effective documentation, financial accountability, and continuous improvement of operational and quality control processes.

Qualifications: In order to qualify for this position, you must meet the requirements described below. Basic Requirements Education: Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. or Experience: Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include: Reviewing production activities and capabilities in light of contract quality requirements. Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality /inspection systems, including sampling plans. Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality /inspection system. Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities. Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals. Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. You may qualify at the GS-13 level, if you fulfill the following qualification requirement: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience for this position includes: (1) Define problems and provide alternative solutions to quality control matters, and (2) gather data to prepare management briefings. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission.. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. Your resume cannot exceed two pages. See the Required Documents section above for more information. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process, and it is your responsibility to ensure that they do so successfully. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. Read the Eligibility questions carefully. Your responses will affect your consideration for the position. You may qualify for more than one eligibility, so please choose carefully. You will only be considered under the options you have selected. If you respond that you do not meet any of the eligibility questions, you will not be considered for this position. To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12920766 Failure to submit a complete application package will result in an ineligible rating and loss of consideration. Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement. It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Application Deadline: 2026-04-23