Supervisory Program Manager

Supervisory Program Manager

Department: Department of Veterans Affairs

Location(s): Washington, District of Columbia

Salary Range: $169279 - $197200 Per Year

Job Summary: This position is organizationally aligned under the Office of Financial Management, Veterans Benefits Administration, and reports directly to the VBA Deputy Chief Financial Officer for Accounting and Business Operations, a Senior Executive Service position. The incumbent serves as the Director for the Office of Benefits Delivery Protection & Remediation and is broadly responsible for developing and coordinating VBA's national planning guidance and strategic planning efforts.

Major Duties:

• Specific duties include: Directs a wide variety of project management and administrative activities with the establishment and maintenance of VBA strategic direction and communication policies, procedures, and reporting standards as they pertain to the reduction of Fraud, Waste, and Abuse (FWA) in the benefits delivery processes at the Veterans Benefits Administration (VBA). Validates and advocates for resource needs of FWA initiatives and execute allocated budgets in support of FWA related contracts and acquisitions. Evaluates full lifecycle of risk management, to include risk assessment, solutions, and monitoring effectiveness of solutions/controls. Possesses mastery of the principles, concepts, laws and regulations for the assessment and improvement of FWA program effectiveness and complex management processes and systems, and skill in applying this knowledge to formulate new concepts, principles, and methods. Advises top agency management officials on the development and implementation of policy and procedures related to reducing FWA for the delivery of Veterans benefits. Directs and coordinates the conduct of comprehensive analyses and reviews to ensure VBA FWA program initiatives are effectively managing schedule, resources, and cost with respect to planned estimates. Develops and maintains information systems to track, monitor and control assigned areas of responsibility, schedules, resources, costs and risks. The work has a significant direct impact on the agency's mission, safeguarding the delivery of Veterans benefits from FWA. Uses judgement and ingenuity and exercises broad latitude in determining the intent of applicable FWA guidelines. Provides leadership, directs, reviews, analyzes, and evaluates activities to ensure that FWA activities are properly coordinated with upper management, OGC, and internal and external stakeholders. Work Schedule: Full time, Monday through Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Manager; 373020 Financial Disclosure Report: Not Required

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/13/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-15 Grade Level: Specialized Experience: To qualify for this position, applicants must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. In addition, the applicant must demonstrate specialized experience in managing and directing all activities related to the organization's national planning guidance and strategic planning efforts that align to reducing FWA targeting Veterans benefits. Extensive experience working with risk and FWA management concepts, principles, and practices as well as a general knowledge of the methods, practices, and processes of technical and analytical disciplines. Must effectively perform a wide variety of administrative and high-level analytical duties in ensuring the reduction of FWA. The applicant must possess and demonstrate a high degree of initiative, resourcefulness, and mature judgment. The application must demonstrate strong technical skills and communication skills. In addition, the applicant must be able to set priorities and lead a team working on projects with high visibility and public impact. Lastly, the applicant must have experience in providing administrative and technical guidance to a team to ensure the work of this directorate is accomplished timely and with high quality. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit. https://www.opm.gov/policy-data-oversight/hiring-information/merithiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/13/2026 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12905126. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. Click here for instructions on viewing your application status. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

Application Deadline: 2026-03-13