Department of Agriculture

Supervisory Program Manager

Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, Full time

Supervisory Program Manager

Department: Department of Agriculture

Location(s): Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, California, Denver, Colorado, Washington, District of Columbia, Miami, Florida, Atlanta, Georgia, Chicago, Illinois, Indianapolis, Indiana, New Orleans, Louisiana, Boston, Massachusetts, Minneapolis, Minnesota, Kansas City, Missouri, Albuquerque, New Mexico, New York, New York, Oklahoma City, Oklahoma, Portland, Oregon, Austin, Texas

Salary Range: $90925 - $118204 Per Year

Job Summary: This position is located in the Risk Management Agency (RMA), Deputy Administrator for Insurance Services (DAIS), Jackson, MS Risk Management Region which serves Arkansas, Kentucky, Louisiana, Mississippi, and Tennessee. The incumbent will share responsibilities with the Regional Office Director for the implementation, and delivery of an actuarially sound, equitable system of crop insurance.

Major Duties:

  • The Deputy Director collaborates with the Director in determining and guiding the direction and management of the Regional Office.
  • Develop procedures and guidance for new insurance, reinsurance, and/or agricultural risk management programs.
  • Interpret agricultural laws, regulations, and policies for an insurance program.
  • Develop, implement, and promote multiple peril crop insurance (MPCI) as a key component of agricultural risk management theories and strategies, and provides liaison with educational and marketing industries.
  • Work with Product Management in the testing of public acceptance of new and revised crop insurance program features through various media and informational efforts.
  • Provides technical assistance in policy and procedural interpretation and application, training and crisis management with all deliverers of crop insurance, various agricultural agencies and insurance trade associations or other organizations.
  • Act as a regional clearinghouse, provides customer service, assistance, problem identification and resolution or referral to higher agency officials within Insurance Services for timely guidance and direction.
  • Ensures effective communication with all crop insurance deliverers, agency personnel or other interested parties on important issues, policies and changes of the crop insurance program by scheduling and attending meetings, briefings.
  • Writes new or modifies existing policies or procedures for a program where no precedent exists. Provides written comments on new policies and procedures to improve a programs operation.

Qualifications: In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. If education is required or being used to qualify, you must submit a copy of your transcripts. Time-in-Grade Requirement: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. You must meet this requirement by the closing date of this announcement. Specialized Experience Requirement For the GS-13 level: Specialized experience is at least one full-time year of experience equivalent in difficulty and responsibility to the GS-12 grade level in the Federal service. Specialized experience is providing agricultural or crop insurance technical support and guidance to agricultural program or federal crop insurance program stakeholders. This experience is identified as: Implementing program management and oversight, Providing explanations of agricultural programs or federal crop insurance programs to agricultural stakeholders', and Conducting impartial, uniformly consistent agricultural program or risk management evaluations. For more information on the qualifications for this position, click here: http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How to Apply: Please read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Monday - Friday). If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be complete and submitted no later than noon ET on the closing date of the announcement to be entered into the system prior to its closing. Resumes must not exceed two pages. This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis; contact the Agency Contact to request this. To begin, click "Apply" and follow the instructions to complete the Assessment Questionnaire and attach your resume and all required documents. Please verify that documents you are uploading from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Uploaded documents must be less than 5MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, TXT or Word (DOC or DOCX). Do not upload Adobe Portfolio documents because they are not viewable. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Please ensure your resume does not exceed two pages. Applicants who submit a resume that exceeds two pages will be removed from consideration. Our office cannot be responsible for incompatible software, your system failure, etc.

Application Deadline: 2026-05-04