Department of State

Supervisory Program Analyst

Washington, District of Columbia Full time

Supervisory Program Analyst

Department: Department of State

Location(s): Washington, District of Columbia

Salary Range: $143913 - $187093 Per Year

Job Summary: This position is located in the Office of American Citizens Services and Crisis Management (ACS), Directorate of Overseas Citizens Services (OCS), Bureau of Consular Affairs (CA), U.S. Department of State. The broad mission of ACS is to develop policies, procedures, and programs that provide guidance and direction to embassies and consulates on the provision of emergency and non-emergency services to U.S. citizens abroad.

Major Duties:

  • Provides technical guidance and direction to Division staff in planning and carrying out the full range of ACS functions for the Division's assigned regional portfolio.
  • Ensures responsiveness and consistency in the guidance provided by Division staff to consular officers overseas.
  • Serves as the primary point of contact with senior CA management, White House liaisons, and Congressional staff for high profile cases or issues that fall within the Division portfolio.
  • Ensures that the Division Country Officers identify, monitor, research and analyze significant developments, trends and issues affecting the delivery of citizens services and crisis management services in both the assigned regional area and globally.
  • Represents the Office Director, Managing Director, and Deputy Assistant Secretary in the planning, development, and coordination of citizen services and crisis management strategies in meetings and conferences.

Qualifications: Applicants must meet all the required qualification requirements, including education, and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience implementing agreements through international organizations and with individual foreign governments; Experience in producing public/media statements pertaining to complex policy matters on behalf of a federal agency and/or agency's senior-most officials; Experience in current international events and key foreign policy objectives of the U.S. government; Experience developing long-range strategies and independently applying this skill on the job. There is no substitute of education for specialized experience for the GS-14 position.

How to Apply: Prepare your application in USAJOBS To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents. During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS. STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section. To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site. Technical assistance with your on-line application is available through the Help Desk at mgshelp@monster.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alternate Application Procedures If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.

Application Deadline: 2026-03-06