Supervisory Librarian, Head, Access Services Section

Supervisory Librarian, Head, Access Services Section

Department: Legislative Branch

Location(s): Washington, District of Columbia

Salary Range: $143913 - $187093 Per Year

Job Summary: The position serves as the Head, Access Services Section, Researcher Engagement and General Collections Division, General and International Collections Directorate, Researcher Collections and Services Service Unit, within the Library Collections and Service Group. The position description number for this position is 467353 The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a supervisory, non-bargaining unit position.

Major Duties:

• The position reports directly to the Assistant Chief, Researcher Engagement and General Collections Division (REGC). RECG serves as the Library's primary gateway to its general collections, providing expert reference, reader registration, and access services through the Main Reading Room, the Science and Business Reading Room, and the Ask-a-Librarian platform. It provides inclusive, innovative services that support a wide range of research across disciplines while expanding public access to and interaction with the Library's resources. The Head, Access Services is responsible for management of collections access and loan units, provision of public services to patrons, support of collections-related programs, and serving as a technical expert on circulation and interlibrary loan systems. Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work; Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Observes workers' performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Reviews and approves or disapproves leave requests and certifies time and attendance records for staff. Assures that subordinates are trained and fully comply with safety regulations and safeguard sensitive and personally identifiable information (PII) of employees. Furthers the objectives of diversity and inclusiveness by taking positive steps to assure the accomplishment of diversity and inclusiveness and by adhering to nondiscriminatory employment practices regarding political, religious, or labor organization affiliation or non-affiliation, marital status, race, color, gender, sexual orientation, national origin, non-disqualifying disability, age, or other non-merit factor. Plans, establishes and directs a library reference program. Serves as expert in managing general reference and research methodology to effectively and efficiently provide information services to a diverse and demanding clientele. Analyzes major issues in information access and dissemination, and develops authoritative new approaches, methods or standards to resolve critical or highly unusual reference information problems. Uses broad knowledge of multiple information sources and/or experts outside the agency, both domestic and international, to resolve reference issues. Keeps abreast of new developments in reference and in scholarly methods, techniques, resources, and concerns. Serves as a principal liaison for the organization at professional conferences, seminars, and exhibits. Initiates, establishes, and maintains professional relationships with scholars and academicians, librarians and other information specialists to share resources and information. Represent the Division in security planning that affects Division reading rooms. Provides consultative services with respect to use of informational services and products. Serves as the principal contact and automation leader for the agency-wide system, ILLiad/OCLC WorldShare, as well as plans and manages multifaceted projects related to modernization of the systems, working closely with senior staff in other service units such as OCIO. Within the Library, chairs and/or serves on various committees and task forces dealing with new technologies and policy development affecting public service. Serves on committees and other groups involved in investigating new technologies and their possible application to library programs. Performs other duties as assigned. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Qualifications: Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Knowledge of the principles, concepts, and techniques of library science.** Ability to lead, plan, coordinate and manage programs and projects.** Ability to supervise, develop, and lead a cultural heritage workforce.** Ability to provide consultation or liaison duties. Ability to provide reference and research services. Ability to communicate effectively in writing. Ability to communicate effectively other than in writing.

How to Apply: Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Application Deadline: 2026-06-01