Supervisory Information Technology Specialist

Supervisory Information Technology Specialist

Department: Department of Justice

Location(s): New Haven, Connecticut

Salary Range: $125431 - $163062 Per Year

Job Summary: For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/ This vacancy is open to current Federal employees in permanent competitive service positions (status candidates) in the U.S. Attorney's Office for the District of Connecticut, plus well-qualified surplus and displaced DOJ employees (CTAP) in the local commuting area. Internal Employees Only.

Major Duties:

• If selected for this position, the Systems Manager is responsible for independently planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialty areas which support the information management needs of the District. Typical work assignments may include, but are not limited to: Supervision: Planning, organizing, assigning, directing, scheduling and evaluating the work of all employees in the unit; Designing, documenting, developing, testing, installing and implementing new applications software; Planning and designing new and improved information systems to meet the needs of customer requirements; Performing oversight of a wide range of information technology support tasks associated with day-to-day operation of the U.S. Attorney's Office (USAO) IT systems to meet USAO information needs utilizing network hardware and software capabilities; Maintaining district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format; Ensuring IT systems availability, functionality, integrity, and efficiency; Ensuring the confidentiality and security of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies and procedures. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Qualifications: Basic Requirement: Information Technology (IT) related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND To qualify at the GS-13 grade level, you must meet basic qualifications by demonstrating at least (1) one year of specialized experience equivalent to the GS-12 level in the Federal service obtained in either the private or public sector. Specialized experience is performing duties such as using information technology concepts, methods, standards and practices to evaluate and resolve hardware and software problems; planning and improving information systems to meet the needs of customer requirements; planning and scheduling the installation of new or modified hardware, operating systems and applications software; monitoring functionality, security and integrity of internet services; assessing IT policy needs; establishing metrics to measure, and evaluate system performance; troubleshooting end user computer hardware and software issues; maintaining systems accounts with various enterprise software programs; providing for customer training including orientation of new users; maintenance of server and LAN/WAN activities; maintenance and troubleshooting of network problems in various office locations. Career Transition Assistance Plan (CTAP): The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

How to Apply: To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/26/2026 to receive consideration. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit My Answers button to submit your application package. (It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.) 3. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. To preview the Assessment Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12914187 You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online, contactKevin Kootz at 2038213818 or kevin.kootz2@usdoj.gov as soon as possible to arrange an alternative application process. You must specify in your questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Application Deadline: 2026-03-26