Supervisory Health System Specialist (Facilities Operations and Maintenance Supervisor)

Supervisory Health System Specialist (Facilities Operations and Maintenance Supervisor)

Department: Department of Veterans Affairs

Location(s): Aurora, Colorado

Salary Range: $82440 - $128460 Per Year

Job Summary: This position is located in the Facilities Management Service (FMS) at the VA Eastern Colorado Health Care System (ECHCS), Department of Veterans Affairs comprising of the most diverse and complex level 1a, multi-mission, principle tertiary care facility in VISN 19 servicing more than 100,000 unique veterans spanning across multiple states with an array of extended care services providing 30 long term care bed Community Living Center in Pueblo, regional Polytrauma and Prosthetics Services.

Major Duties:

• The Incumbent performs scheduling and layout of operations, and inspection and surveillance of materials, methods, and equipment used in RMR's electronic work order program (currently Maximo), by VA employees s/he supervises. Serves as technical authority providing expert advice in the administration of Preventative Maintenance (PM) and shop level projects. Enforces standards for new or unusual projects. Routinely serves as a Contracting Officers Representative (COR) for construction and service projects. Manages and identifies potential projects for the Maintenance section of FMS. All projects will be reported to the Engineering Project Supervisor for tracking and provides facility SMEs in project development (planning, design, and construction). The incumbent will coordinate with the Facilities Chief to obtain approval of funding for facility projects costing over $2,500 as well as staying within their budget. Works closely with shop maintenance personnel, assisting in required specifications for station level projects, nonrecurring maintenance projects and minor construction projects. Exchanges technical information with the Safety Manager, Industrial Hygienist, Patient Safety, and Infection Prevention as well as Quality Management Staff. Informs the Chief of deficiencies to program requirements, utilities, buildings, grounds, or building systems identified and documented for a project submission. Provides direct supervision to employees performing a variety of duties supporting the Operations and Maintenance (O&M) Section of the VA Medical Center. This responsibility includes development of performance standards, writing position descriptions, evaluating work performance, counseling employees whose performance is marginal or unsatisfactory, and initiating disciplinary actions when necessary. Hears and resolves complaints from employees. The Facilities O&M Supervisor is responsible to provide supervision, advice, technical expertise, and development programs for the O&M section of FMS. This includes indirect supervision of over 80 positions organized into the following sections: Energy Plant, HVAC, Plumbing, Electrical, Maintenance/Painting, Electronic Controls, Gardner/Laborers, and Administrative. The Facilities O&M Supervisor must demonstrate broad based professional facilities operations abilities with highly interrelated managerial abilities. The execution of these responsibilities significantly affects the ability of this Health Care System to provide a modern, efficient patient care delivery system. The O&M Supervisor is responsible to the Chief Engineer for all Health Care system maintenance, operations, and repair concerns. Using licensed tradesmen and/or contractors to supplement the O&M Supervisor's skills, a complete and professional Engineering Service is provided to meet the ever-changing needs and requirements of the medical and administrative staff. The O&M Supervisor collaborates with the Chief Engineer in the development and implementation of the repair and maintenance programs. The incumbent works with the staff to evaluate current and future infrastructure needs and identifies what can be cost effectively repaired and what requires replacement and/or upgrades. Incumbent must demonstrate extreme professionalism and tact when dealing with both internal and external customers. They are responsible for the professional contact, communication and resolution for all concerns and complaints directed at FMS O&M section. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 0730-1600 Compressed/Flexible: Not Authorized Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist (Facilities Operations and Maintenance Supervisor)/PD146790 and PD146800 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Physical Requirements: The work is a combination of sedentary and requiring physical effort and exertion such as walking, standing, carrying light items such as manuals or briefcases, or driving or traveling by motor vehicle. Long periods of standing, bending, and stooping is also required to observe and study work operations in project construction areas/sites, confined spaces, use of scaffolding multi-stories tall, mechanical equipment rooms, and other spaces that are noisy, dirty and close quarters, and lifting of light to moderate heavy items weighing less than 50 pounds.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/01/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Individual Occupational Requirements (IOR): Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for In service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to meeting the IOR you must also meet: Specialized Experience for the GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provides guidance and technical reviews for programs, projects and maintenance structure within Medical Facility operations; Advises upper management on all aspects of Maintenance and Operations in Healthcare facilities; Performs direct supervision of, Energy Plant, HVAC, Plumbing, Electrical, Maintenance, Electronic Controls, Gardner/Laborers, Motor Vehicle Operator, and Program Support Assistant personnel; Develops work improvement plans, works with employee relations and labor relations to recommend personnel actions as necessary to resolve complaints and grievances; Enforces compliance for The Joint Commission, Occupational Safety and Health Administration (OSHA), and National Fire Protection Agency (NFPA) standards and local operating procedures; Verifies the accuracy of all reports which includes generating data for preventive maintenance (PMs), work orders, and work efficiencies; Trains and disseminates information to the shop supervisors to assure that they are kept abreast of policies, work methods, schedules, long-range plans, cost accounting, performance standards, handling contracts, estimating, personal relations, etc. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 years of progressively higher level graduate education leading to such a degree. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and more than 2 full years of graduate level education. Specialized Experience for the GS-12: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advises upper management on all aspects of Maintenance and Operations in Healthcare facilities; Provides policy reviews and participates in advisory committees not limited to engineering; Counsels employees whose performance is marginal or unsatisfactory, and initiates disciplinary actions when necessary; Performs direct supervision of, Energy Plant, HVAC, Plumbing, Electrical, Maintenance, Electronic Controls, Gardner/Laborers, Motor Vehicle Operator, and Program Support Assistant personnel; Develops work improvement plans, works with employee relations and labor relations to recommend personnel actions as necessary to resolve complaints and grievances; Observes workers performance, demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance and all regulatory requirements; Assures and plans subordinates training assuring full compliance with the provisions of all applicable safety requirements and VA policies. You will be rated on the following Competencies for this position: Building and Construction Construction, Structure Contracting/Procurement Forward Thinking Manages and Organizes Information Planning and Evaluating Project Management Project Management Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/01/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12838557. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2025-12-01