Department of Veterans Affairs

Supervisory Health System Specialist - Corporate Compliance Officer

San Antonio, Texas Full time

Supervisory Health System Specialist - Corporate Compliance Officer

Department: Department of Veterans Affairs

Location(s): San Antonio, Texas

Salary Range: $108001 - $140403 Per Year

Job Summary: The Corporate Compliance Officer contributes to the fulfillment of VHA health care system's mission and vision with planning, designing, and maintaining a multi-disciplinary Compliance Section at South Texas Veterans Health Care System, with responsibilities of auditing and monitoring to ensure compliance with policies and laws governing privacy, research, records management, business integrity and access (e.g. scheduling, consult management, clinical cancellation utilization).

Major Duties:

  • Major duties include but are not limited to: Directing, developing, implementing, and overseeing a multi-disciplinary, health-care-system-wide Compliance Section. Determines issues, areas, and/or subject matter that create risk for the organization and makes recommendations to executive leadership as to how to avoid or minimize the identified risks. Sets priorities and delegates authority to subordinates to carry out day-to-day operations. Monitors the work output of subordinates through performance measurement, staff meetings and programmatic reviews. Ensures that the policies and procedures within each program area align with VA Central Office, VA Office of Inspector General, as well as other organizations that provide oversight of the health care system. Creates written policies and procedures that promote commitment to corporate compliance and address specific areas of risk. Functions as Chair of the Health Care System Compliance Committee and provides ongoing and consistent reports, feedback, and outcomes to the VISN Compliance Officer and Health Care System Executive Director. Prepares reports for the Health Care System Executive Director detailing compliance initiatives within all disciplines of the Compliance Section. Identifies issues or failures that have occurred and recommends changes and improvements to the Health Care System Compliance Section and operational compliance-related activities. Utilizes comprehensive knowledge of a wide range of VA administrative laws, policies, regulations in managing the organization's compliance with programs and services. Conducts and/or coordinates investigations on reported incidents of non-compliance with VHA administrative policies and directives pursuant to VHA policy. Oversees data collection, analysis and proposed corrective resulting from thesespecial studies, reviews and audits. Creates a formal, written plan for auditing and monitoring activities of Access practices as well as areas within all disciplines of the Compliance Section. Promotes labor-management relations by keeping close contact with the Human Resources Officer and actively works with service chiefs in meeting the affirmative action goals and enforcing the Equal Employment Opportunity (EEO) Plan. Advises counsels or instructs subordinate employees on complex administrative matters. Resolves complaints, effects disciplinary actions and approves leave. Creates a formal, written training and education plan for all disciplines within the Compliance Section. Works with front-line staff, supervisors, managers, service leadership and facility leadership by providing guidance and oversight in the creation and implementation of Causation and Corrective Action Plans to address and resolve any areas of under-performance or noncompliance. Identifies employee developmental needs and provides or arranges for training. Plans, prepares and ensures the successful execution of formal and information investigations. Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Telework: This position is authorized for ad-hoc telework only. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health System Specialist - Corporate Compliance Officer/PD01063-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/23/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement: Incumbent must possess an undergraduate or graduate level degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (TRANSCRIPTS REQUIRED) OR; Possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:* Missions, organizations, programs, and requirements of health care delivery systems;* Regulations and standards of various regulatory and credentialing groups; and* Government-wide, agency; and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: identifying compliance risks relative to specific service lines, functional units or individual positions; initiating, developing and drafting written Health Care System policies and procedures, consistent with agency directives, to ensure local compliance issues are addressed; providing necessary guidance to senior management, Compliance Committee, and Health Care System staff relative to all disciplines within the Compliance section AND applying analytic principles, theories, and techniques to healthcare management and operational systems with a degree of resourcefulness and ingenuity. You will be rated on the following Competencies for this position: Compliance Critical Thinking Leadership Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work. Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site. Incumbent may carry and lift light items weighing less than 15 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/23/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12911705. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-03-23