Supervisory Commissary Management Specialist (Category Mgr)

Supervisory Commissary Management Specialist (Category Mgr)

Department: Department of Defense

Location(s): Fort Lee, Virginia

Salary Range: $131385 - $170806 Per Year

Job Summary: Serves as a Supervisory Commissary Management Specialist (Supervisory Category Manager) in the Sales, Non-Fresh Directorate. Responsible for managing enterprise level category decisions for all DeCA stores. Serves as the Agency spokesman and a recognized subject matter expert in category management including assortment planning, visual merchandising, pricing, management, and sales for assigned categories. Read the entire announcement before starting the application process.

Major Duties:

• Performs commercial retail like category management functions in an extremely fast-paced environment that drives the Agency's product assortments. Consistently executes category management strategies across a portfolio of categories and brands. Effectively balances patron savings with revenue growth. Achieves sales goals and margin targets, while providing patron savings. Anticipates and meets the needs of both internal and external customers. Delivers high quality products and services and is committed to continuous improvement. SAVINGS: Constantly seeks to provide grocery items at significant savings while enhancing quality of life and readiness to our military and their dependents. Must be keenly aware of competitive trends and changes in the retail grocery sector to provide grocery items at significant savings. Ensures the commissary items meet or exceed the overall savings objective compared against local market baskets. REVENUE: Continuously seeks opportunities to capitalize on demand creation and increase customer base to drive incremental revenue. Seeks outs cutting edge product innovation and incentives to grow, expand, and increase DeCA's revenue share. MARGIN: Consistently delivers the target margin by executing competitive pricing strategies and increasing demand. Achieves cutting edge strategies for increasing gross margin. COST OF GOODS: Research market prices, leverage data analysis/sources, and use strategic negotiation skills to achieve the best cost of goods to ensure the most cost effective posture to meet the savings, revenue and margin objectives. Directly responsible for establishing a business partnership with Pricing and Promotions Chief to quantify and execute retail pricing strategies in all stores. Responsibility includes executing advanced analytical techniques, tools, and scorecards to drive business results. Requires mastery of the retail grocery industry, the retail grocery macro trends that impact category performance, how the industry identifies and manages category assortments. Performs competitive analyses and evaluates retail and military demographic profiles and consumer purchasing behavior in individual categories and groups of categories, in order to execute successful category strategies. Conducts meetings with suppliers, agents/brokers and distributors to identify new technologies, strategies and enhanced category ideas and initiatives. Responsible for administering a broad array of category management activities including, but are not limited to: Manage the product mix, including adding or removing products, and plan in-store and online displays (Planograms). Developing and executing plans for the assigned categories to exceed savings, revenue, and margin goals. Analyzing market trends, consumer behavior and competitor activities in order to identify growth opportunities and market gaps. Managing product assortment and promotions to maximize category performance. Evaluating customer feedback and implementing changes to enhance the overall customer experience and drive customer loyalty. Developing relationships with key suppliers and brokers focused on integrated customer focused business planning Assesses employees' developmental and training needs, providing or arranging necessary training; works with staff to resolve customer complaints and implement effective solutions; evaluates subordinates' performance, develops performance standards, and participates in hiring processed by interviewing candidates and recommending appointments, promotions, or reassignments. Supervisory Duties: Supervises specialists performing category management support functions, providing leadership and guidance to ensure effective execution of strategies, managing work assignments, overseeing personnel at the GS-13 level. Guides and leads subordinates in devising and implementing visionary plans, programs, and procedures to enable the Sales Directorate to operate with optimum efficiency, economy, and customer service. Identify developmental and training needs of employees, providing or arranging for needed development and training. Works with staff members to resolve customer complaints and implement viable resolutions. Evaluates the work performance of subordinates and develops performance standards. Interview candidates for positions in the unit; recommend appointment, promotion, or reassignment to such positions. Acts as the Agency spokesman and recognized subject matter expert in category management, covering visual merchandising, pricing, management, and sales. Personally executes complex category management assignments, ensuring optimal product performance and placement. Guides the plano-grammer and reset team on changes/additions in placement and facings of new and existing products to maintain adequate space for all items in the section.

Qualifications: You must meet qualifications and requirements by the announcement closing date. Your resume must clearly show that you meet the qualifications (i.e., specialized experience requirements) for the below grade level. At the GS-14 grade level, one year of specialized experience equivalent to the GS-13 grade level. You can meet minimum qualifications only through having the required specialized experience. Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store. Managing a department in a retail food store. Planning, standardizing, or controlling operations in an assigned group of retail food stores. Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store. Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations. AND Driving category/brand management principles and practices through the application of strong data analytics and compelling business plans and other information in support of sales growth and patron savings. Executing retail category strategies, merchandising rules, standards, and guidelines that deliver on financial goals. Work consisting of project, studies, and assignments that require the analysis of interrelated issues and involves executing predictive models, gathering information, identifying and analyzing issues, and executing recommendations to resolve substantive problems of category management operations. Performing assignment involving various project, studies, or evaluations requiring the application of many different and unrelated processes, differing regulatory criteria and procedures, and significant departures from established practices. Making decisions, or executes and implements new methods and techniques to optimize retail category assortments to achieve a desired outcome. Executing long-range sales plans, goals, and objectives and provides continuous evaluation to ensure sales growth and patron savings. Providing solutions to category operational problems and questions. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Qualifications One year of specialized experience equivalent to at least the GS-13 grade level. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None

How to Apply: Your complete application package must be received by 11:59 PM ET on 01/12/2026. You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process. You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.

Application Deadline: 2026-01-12