Supervisory Business Operations Specialist

Supervisory Business Operations Specialist

Department: Department of Defense

Location(s): Fort Lee, Virginia

Salary Range: $130084 - $169108 Per Year

Job Summary: This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Sales, Marketing, and eCommerce Group, Marketing Directorate, Patron Awareness Division. The incumbent serves as the Chief, Patron Awareness Division and is responsible for the Agency's digital marketing, social media, and customer communication programs to build shopping households and loyalty.. Read the entire announcement before starting the application process.

Major Duties:

• Serves as the Chief of Patron Awareness responsible for the Agency's digital marketing, social media, and customers communications program. Performs and contributes to administrative assignments involving operations and policy matters. Plans and organizes all Agency Patron Awareness Program management activities. Establishes performance standards, work schedules and priorities and metrics to measure program performance. Develops, reviews, coordinates and execute plans to support daily program operations and contingencies. Owns and facilitates core business processes for the Division such as long term planning process and the annual operational planning process. Read the entire announcement before starting the application process. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under: Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Qualifications: In accordance with the Group Coverage Qualification Standards for Clerical and Administrative Support Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-cler.asp.applications To qualify for this position you must possess One year of specialized experience equivalent to GS-13 grade level that equipped you with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and is directly in or related to this position. To be creditable, specialized experience must be at GS-13 or equivalent under other pay systems in the Federal service, military, or private sector. Additional information is available in the Group Coverage Qualifications Standards. Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position. In addition to meeting the qualifications outlined above, you must also meet the following requirements: Time after competitive appointment: Candidates applying under merit promotion must have completed three months of civilian service after a competitive appointment by the closing date of the announcement. (5 CFR 330.501) Examples of specialized experience include: Implementing a digital communication strategy across Web properties and social media. Recommend, develop, and implement digital solutions that help to achieve business goals. Manages milestones, deadlines, and scheduling for multiple simultaneous projects. Supervises, directs and provides guidance regarding operations and policy matters. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). Minimum Qualifications GS-14 Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Telework eligible: Yes Remote work eligible: No

How to Apply: You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time. To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Resumes exceeding two pages will be removed from consideration. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Please review the General Application Information and Definitions at: https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Application Deadline: 2025-12-22