Supervisory Air Traffic Control Specialist (Assistant General Manager)

Supervisory Air Traffic Control Specialist (Assistant General Manager)

Department: Department of Transportation

Location(s): Miami, Florida

Salary Range: $188678 - $228000 Per Year

Job Summary: Serves as Assistant General Manager within the Air Traffic Organization; Air Traffic Services; Eastern, Central or Western Service Areas, and District Offices, responsible for planning and directing multiple activities and programs in a complex matrix organization in a specific Air Traffic District assigned to the highest facility-level within that District.

Major Duties:

• The AGM applies extensive knowledge and experience in management of terminal and en route air traffic facilities to integrate air traffic operations, support services and administrative programs to advance the tactical use of concepts and technologies to achieve the strategic goals of the A TO and the Federal Aviation Administration (FAA). The AGM ensures that all district operational and support plans are integrated with the operational philosophy of the ATS directorate at all levels. The incumbent provides input and guidance on policies, standards, and procedures as regards to all district activities, to ensure the safe, secure and efficient use of navigable airspace. Identifies information needs, training requirements, and ad hoc and recurring reporting requirements to include reporting to the GM. The AGM applies his/her experience in managing and directing air traffic operations and/or support activities to maintain close connectivity with field facility operations and support activities throughout the District and to ensure that the GM and necessary district staff are able to respond quickly to unexpected and emergency situations. Provides a timely as well as the accurate unfiltered flow of information up the management chain and responds to stakeholder concerns by focusing on systemic issues, professionalism, training, and system efficiency. The AGM applies a comprehensive understanding of the principles of management and strategic planning to plan, direct, coordinate, evaluate and manage the operational and support activities of a highly technical matrix organization consisting of Air Traffic Managers (ATM) and Support Managers (SM). Works on complex projects and programs based on the objectives of the organization along with the GM and is responsible for strategic and tactical planning, communicating the organization's vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities. The AGM solicits feedback from the SMs and A TMs on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS. The AGM assists the GM as the focal for labor-management relations, civil rights, legal and security issues in consultation with all Staff Offices. Supports and participates in the labor-management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The AGM is responsible for the coordination of district management investigations. The AGM demonstrates the ability to collaborate with multiple organizational units; including the bargaining unit representatives, and projects to accomplish mission objectives by addressing tactical issues that require cooperation between different facilities, districts, and service units. Ensures coordinated responses by working with counterparts and maintains a positive working relationship at the appropriate levels of other organizations to enable problem solving at the lowest level. The AGM applies a broad understanding of financial management, project and administrative processes to define, acquire and allocate budget, staff and other resources to accomplish objectives. Fosters continuous improvement of in the delivery of air traffic services. The AGM continually reviews and evaluates the performance of operational and support activities to ensure they are aligned with long and short term A TO and FAA goals and objectives, takes corrective action on those issues that affect the efficient operation of the organization, and coordinates action between facilities and identifies creative ways to improve performance. The AGM serves as second-level reviewer for performance evaluations of appropriate subordinate managers and employees in the operations/support areas, communicates and reinforces diversity, Equal Employment Opportunity and programs in all areas of responsibility, including selection, training and transfers.

Qualifications: Candidates must show specialized experience. Specialized experience is defined as: • Experience managing a large, complex technically oriented safety organization to develop objectives for and to align the work of subordinate technical organizations • Experience applying program/project management principles to achieve operational goals and lead strategic planning, facility planning and integrated consensus building across ATO Services Units In addition to the qualifications above, you must have held an MSS-3 position for at least 1 year (52 weeks) in an ATS facility. Qualifications must be met by the closing date of this vacancy announcement. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension. In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Eligible candidates will be evaluated based on Human Resource Policy Manual (HRPM), Volume 1: Employment EMP-1.39.

How to Apply: Faxed, mailed or emailed applications cannot be accepted. Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Application Deadline: 2026-03-13