Supervisor, Quality Assurance

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

SDUK's brands include the Nation’s favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), dairy ingredients and dairy free products.

This position is a permanent role with a primary focus for the whey production on site, where we have recently transitioned to producing dairy ingredients to a range of customers – with the primary responsibility to lead the quality auditors to ensure the production of safe products within clearly defined standards.

Working closely with management, operational and engineering teams, this position will lead the shared quality assurance team within a key area of the site, with responsibility for staff performance and development, along with being the escalation point for queries on compliance and non-conformances, working alongside another quality supervisor.

This is a broad role where you will have influence across multiple areas, and you will need to develop solutions to challenges faced with non-conformance, deliver training and imbed new behaviours, address supplier quality issues, and more.

The role will be on-the-ground and responsible for conducting verification activities including QMS, GMP, and internal audits, and will have direct, hands-on responsibilities for BRC and retailer audits.

YOU’LL MAKE CONTRIBUTIONS THAT MATTER BY…

• Managing the day-to-day operations of the quality team to ensure compliance with food safety, quality, and integrity standards, and all records are appropriately completed and maintained
• Setting, monitoring, and managing team and individual objectives and providing feedback to teams and individuals on performance
• Maintaining the food safety and quality management system in line with standards and relevant retailer requirements
• Ensuring production facilities comply with company and retailer GMP standards by conducting verification activities for QMP, GMP and internal audits
• Working in full collaboration with production and engineering colleagues, leading meetings and group discussions to solve problems, making decisions on any food safety and quality risks
• Progressing non-compliance with suppliers and supply chain team to effectively and rapidly resolve any non-conformance
• Monitoring and investigating customer complaints and generating appropriate root cause analysis reports as required

YOU’RE BEST SUITED FOR THE ROLE IF YOU ARE…

• Experienced at a management, supervisory or team leader level within a relevant production/manufacturing environment
• Able to demonstrate experience and knowledge of internal audits (accredited or formal internal training highly regarded)
• Highly experienced and knowledgeable with BRC audits (having led parts of the audit and/or writing policies)
• Knowledgeable of GMP, practical application of HACCP, TACCP & VACCP, process and product standards, specifications and attributes.
• Experienced with retailer audit procedures (highly advantageous)
• Level 3 food hygiene certified (with a willingness to train to Level 4 standard)
• Level 3 HACCP (with a willingness to train to Level 4 standard)
• A strong communicator and able to influence individuals and teams at all levels
• A strong report writer with high attention to detail and good general computer literacy

WE SUPPORT AND CARE FOR OUR EMPLOYEES BY PROVIDING YOU WITH…

• Autonomous working environment
• Enhanced employer pension contributions
• Health cash plan - claim money back towards essential healthcare such as dental, eye care etc.
• Access to Thrive 24-hours a day - a leading and NHS clinically approved app which focuses on general wellbeing
• Life assurance up to 4 x contractual pay
• Discounted branded products
• Free, onsite parking
• Subsidised staff restaurant
• 25 holidays + 8 bank holidays  
• One paid workday a year to volunteer for a local community or charitable institutions of your choice.
• My Staff Shop - access to exclusive benefits, free advice and savings - providing great discounts from thousands of the UKs largest retailers & service providers.

For additional information on our benefits please go to uk.saputo.com/en/careers/employee-benefits

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team.

To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.

Agencies - Thank you for your interest in working with Saputo Dairy UK. We have a PSL who will be supporting us if needed. We do not pay fees or acknowledge any CV’s supplied to Saputo Dairy UK unless you have been briefed on the role by a member of the Talent Acquisition Team.

In the UK, Saputo is a producer of leading British food brands and value-added ingredients. We manufacture a range of cheeses, dairy spreads, and dairy-free products, with a portfolio of well-loved brands including Cathedral City, Clover, Country Life, Frylight and Wensleydale.