Core Job Responsibilities:
Provide leadership and support to lifeguards.
Performs some administrative duties such as coordinating lifeguard’s rotations and scheduling of daily coverage.
Provide excellent service, at all times to all of our guests
Assist guests courteously and efficiently
Assists in day to day Pool operations
Supervise and maintain the cleanliness of the Pool area including Cabanas and Pool deck.
Conduct daily communication meeting with staff prior to shift
Uphold and enforce all hotel policies and procedures as stated in hotel team member handbook and reviewed during new hire departmental checklist process
Qualifications:
A minimum of 2 years of hospitality experience.
Knowledge of industry standards, products, and procedures
Skilled in organizing resources and establishing multiple priorities
Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
Excellent interpersonal communication skills
Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form.
Due to the cyclical nature of the hospitality industry this position will be required to work a varying schedule to accommodate operations to include some nights and weekends.
Be able to relate to all levels of guests and management
Be able to consistently delight and satisfy our guest
Have the ability to handle guest requests in a detailed manner.
Lifesaving/Lifeguard, Cardiopulmonary Resuscitation (CPR), and First Aid Certifications preferred.
Physical Demands:
Must have good positive energy to make it through the day
Must be observant and quick to respond to various situations
Work is performed in an outdoor pool setting.
Work in an environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds, and noise.
Incumbents are at times subject to hazards such as slippery conditions. Proper safety precautions are taken.
Effectively and efficiently move around the work area.
Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
May be exposed to smoke
The noise level in the work environment is usually moderate to loud.
Constant contact with executives, department management, employees, and guests.
Prolonged sitting or standing and mobility.
Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally
Lift up to 60 pounds and push and pull up to 100 pounds of towels, equipment, and supplies
Eye/hand coordination.
Use of standard office equipment.
Ability to distinguish letters, numbers, and symbols