Supervisor Medical Supply Technician, Quality Assurance (Sterile Processing)

Supervisor Medical Supply Technician, Quality Assurance (Sterile Processing)

Department: Department of Veterans Affairs

Location(s): Bay Pines, Florida

Salary Range: $64035 - $83251 Per Year

Job Summary: This position is located within the Sterile Processing Service (SPS) in the Bay Pines VA Healthcare System at Bay Pines, Florida and Lee County Healthcare Center in Cape Coral, Florida. The Supervisory Medical Supply Technician (MST), Quality Assurance works in support of the SPS management team. The Bay Pines VA Healthcare System is a general medical and surgical facility, classified as a Level lA Complexity. It is a teaching hospital, providing a full range of patient care services

Major Duties:

• The Supervisor Medical Supply Technician (Sterile Processing) is responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our veterans. The following duties are but not limited to: Assigns, manages, and directs the work of subordinate MST and provides assistance as needed. b) Oversees and monitors employee's performance and is responsible for providing input for rating each employee at the end of each rating period and determining competency throughout the year. Conducts corrective counseling with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Continually evaluates indicators, progress measures, objectives, and emphasis areas for attention of staff to provide input to develop programs for improvement and compliance. Assists Supervisors and technical experts to develop realistic quality improvement plans. Analyze key steps in transaction process or business practice to identify potential for significant quality process improvement. Assists in developing position descriptions or functional statements and determines the level of competency necessary to meet mandatory job requirements. Administrative responsibility for implementing and maintaining a quality assurance program to ensure compliance with current regulations, standards, and directives. Develops and executes a plan, with leadership approval, to correct deficiencies and/or non­conformities. Conducts routine audits of SPS process and procedures to include clinical areas throughout the healthcare system. Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: Not eligible for Telework Virtual: This is not a virtual position. Functional Statement #: 20812F Relocation/Recruitment Incentives: May authorized to highly qualified applicants

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and/or Education: (1) Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work;or (2) Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Grade Determinations: GS-08 Supervisory Medical Supply Technician (Sterile Processing) Experience. One year of experience equivalent to the next lower grade level GS-7. Examples of specialized experience include but are not limited to: Distributing and prioritizing workload among employees in accordance with established workflow and/or job specializations; assuring an even workflow and distribution of the workload; revising work schedules to meet anticipated and unanticipated changes in the workload; assigning work to staff based on experience and training needs; monitoring and reporting on the status of work; reviewing work in progress or spot checking work not requiring review to ensure completed work meets supervisors' instructions on such things as work sequence, procedures, methods, and deadlines; assessing the quality and quantity of work by reviewing the cleaning, reprocessing, and distribution of technical medical equipment, material and instrumentation. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: 1. Ability to manage, interact and deal with individuals of varying backgrounds. 2. Ability to direct staff and manage tasks to be completed. 3. Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME. 4. Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-08. Preferred Experience: Preferred Experience: Ability to instruct staff on the correct procedures and protocols for completing assignments. Skill in communicating with staff to ensure compliance with written directives, rules and regulations. Skill in interpersonal relationships in dealing with employees, team leaders, and managers. Knowledge of sterility principles in order to instruct staff on decontamination procedures. Ability to lead individuals, manage priorities, and schedule work assignments. Provides oversight and supervision for a group of MSTs, up to the GS-7 level. Administrative responsibility for planning and directing daily work, and ensures an even workflow and distribution of the workload. Oversight of attendance and leave to include approval of sick leave and annual leave, and revises work schedules to meet anticipated and unanticipated changes in the workload. Ensures SOPs, Policies, and SPS mandates are followed. Conducts performance appraisals; recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees, or other changes of assigned personnel. Reviews work in progress or spot checks work not requiring review to ensure completed work meets supervisors' instructions on such things as work sequence, procedures, methods, and deadlines. Provides technical supervision necessary for accomplishing the work of the organizational unit. Conducts corrective counseling with employees, referring disciplinary problems to higher levels of management. Resolves informal complaints of employees and deals with union representatives on personnel matters. Instructs employees on work-related activities, policies, procedures and goals. Provides guidance and training to staff members with less experience. Physical Requirements: The Physical Requirements for the position require heavy lifting (45 pounds and over). Heavy carrying (45 pounds and over); Use of fingers and both hands; straight pulling (8 hours); pushing (8 hours); walking (8 hours); standing (8 hours); Kneeling (8 hours). Repeated bending (8 hours); both legs required; working outside and inside; excessive heat; excessive humidity; excessive noise, intermittent; constant noise; solvents (degreasing agents). Slippery or uneven walking surfaces; working around machinery with moving parts; working around moving objects or vehicles; working with hands in water; working closely with others; near vision correctable at 13" to 16" to Jaeger 1 to 4. Far vision correctable in one eye to 20/20 and to 20/40 in the other; depth perception and the ability to distinguish basic colors; ability to distinguish shades of colors; hearing (aid permitted); operation of transport equipment; working alone; protracted or irregular hours of work; unusual fatigue factors (Repetitive motions).

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/19/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12844595. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-12-19